Outrigger Waikiki on the Beach, Honolulu, Front Desk

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Rank

2nd

Out of 165

Outrigger Waikiki on the Beach	Average Price: $337 Check Rates

Hotel Class:

2335 KALAKAUA AVE Honolulu

Honolulu, View map

0-Star Hotel Rank: 1 of 68
Average review rating: 4.37

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (45) , Travelocity (60) , TripAdvisor (1445) , YahooTravel (184)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (62) balcony (259) bar (256) bath (37) bathroom (168) beach (1765) beachfront (43) bed (173) breakfast (383) charge (66) check in (216) check out (50) closet (43) concierge (55) cost (92) deal (79) decor (55) dinner (166) discount (36) food (373) front desk (84) hotel (2667) housekeeping (76) lobby (154) location (981) lunch (90) money (94) ocean (833) parking (113) patio (49) pool (501) price (223) rate (74) recommend (236) restaurant (643) room (2395) service (476) shower (92) shuttle (46) spa (50) staff (805) street (284) suite (81) towel (104) tub (54) valet (86) value (84) view (1049) walk (256) wireless (36)

Front desk

Appears in 84 comments.

76% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (13) great (6) helpful (15) hotel (10) lobby (3) need (6) nice (9) noise (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the front desk was very friendly and efficient.

"Awesome stay, very friendly staff " Read full review on TripAdvisor 3/1/2012 Vote

2. The front desk people were also friendly and helpful as well as the bell staff.

"Very thin walls but a great hotel overall " Read full review on TripAdvisor 2/25/2012 Vote

3. Front desk: Answered all of our many, many questions and seemed more than happy to help.

"Great experience!! " Read full review on TripAdvisor 2/12/2012 Vote

4. We arrived from our cruise in the morning and were very pleased that the front desk allowed us to check in early at 10:00am.

"Location is the best thing about this hotel " Read full review on TripAdvisor 12/28/2011 Vote

5. The staff here was fantastic except for the front desk people.

"The location is fantastic!!! " Read full review on TripAdvisor 12/8/2011 Vote

6. The hotel front desk staff were very friendly and accomodating on arrival - we arrived at around 8.45am and check-in was at 3pm, they were able to give us a complimentary check in by 12 noon.

"THE place to stay on Waikiki Beach. " Read full review on TripAdvisor 11/25/2011 Vote

7. Everyone from the bellmen in the front taking your car and luggage for you, to the front desk clerks checking you in and making sure everything was taken care of.

"I Will Return!! :) " Read full review on TripAdvisor 8/27/2011 Vote

8. The front desk was most helpful in helping us select a room that my wife just loved.

"We loved the room, the view, and the helpful front desk " Read full review on TripAdvisor 6/4/2011 Vote

9. We didn't rent a car because we didn't want to pay for parking, the front desk was very helpful to us with arranging shuttles to Pearl Harbor and the airport (took the bus or walked everywhere else) The room (we got a king bed city view) was spacious, and even though it was a city view, we could see the beach from the patio.

"Great Location, great service " Read full review on TripAdvisor 5/30/2011 Vote

10. Makila at the front desk made my parents feel special when they arrived with my sister they were greeted by there names before even being checked in great touch.

""Best holiday we have ever had " quoted by my mother and father. " Read full review on TripAdvisor 2/21/2011 Vote