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Rank
36th
Out of 165

Sheraton Princess Kaiulani

Average Price: $162  
 
Hotel Class:
120 KAIULANI Avenue
Honolulu, 96815 View map  
3-Star Hotel Rank: 6 of 20
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (83) , MyTravelGuide (226) , Travelocity (16) , TripAdvisor (824) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 138 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (8)   desk (141)   exceptional (5)   friendly (15)   great (5)   helpful (24)   hotel (14)   housekeeping (10)   internet (5)   liked (6)   management (11)   night (11)    
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1. On a good note, the front desk agent, Jennifer was great in putting us in a different wing.
"Disappointing.... " Read full review on TripAdvisor   4/22/2012 Vote      
2. Front desk staff are very professional and helpful.
"Good value " Read full review on TripAdvisor   3/22/2012 Vote      
3. A gentleman at the front desk, Keoni, was especially exceptional.
"Needs a little updating but impeccable service! " Read full review on TripAdvisor   3/2/2012 Vote      
4. The staff are very friendly and helpful, particularly front desk and bell men.
"Absolutely Loved It! " Read full review on TripAdvisor   1/14/2012 Vote      
5. In fact, the front desk were quite pleasant.
"Great location, friendly service, but hotel very dated " Read full review on TripAdvisor   11/17/2011 Vote      
6. The front desk was very helpful and accommodating and the room was clean, The things I love most about this hotel is that the location is so central that beach, shopping and restaurants are just steps from the front door.
"Great Location " Read full review on TripAdvisor   11/4/2011 Vote      
7. I wish i got the guy's name at the front desk who was very friendly and helped me out with the A/C in our room.
"Wicked stay.....at the P.K. " Read full review on TripAdvisor   10/27/2011 Vote      
8. except for the incident with the security guy on the phone, and the girl at the front desk on that same day, every other person was incredibly nice and helpful to us.
"we loved it! " Read full review on TripAdvisor   10/14/2011 Vote      
9. but i'm glad we didnt because eventhough the choices were not as nice as our current room, the second person that we talked to at the front desk was incredibly helpful, she was what customer service is, kind and compassionate.
"we loved it! " Read full review on TripAdvisor   10/14/2011 Vote      
10. All in all, it's a great place to stay, everyone is friendly from the front desk to the servers in the bar to the housekeepers.
"Great bang for your buck! " Read full review on TripAdvisor   9/21/2011 Vote      
   
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