Pacific Beach Hotel, Honolulu, Service

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Rank

57th

Out of 165

Pacific Beach Hotel	Average Price: $190 Check Rates

Hotel Class:

2490 Kalakaua Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 12 of 20
Average review rating: 3.73

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (6) , Travelocity (8) , TripAdvisor (406) , YahooTravel (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (52) bar (10) bathroom (56) beach (398) bed (42) breakfast (112) charge (18) check in (31) check out (9) closet (7) cost (12) deal (15) decor (10) dinner (30) fee (6) food (71) front desk (53) hot tub (8) hotel (630) housekeeping (14) laundry (13) lobby (37) location (167) maid (6) manager (20) money (22) ocean (136) parking (29) pillow (7) pool (61) price (65) rate (20) recommend (39) restaurant (127) room (543) room service (6) service (57) shower (20) shuttle (8) spa (9) staff (137) street (116) towel (39) tub (7) valet (10) value (21) view (187) walk (51) wireless (9)

Service

Appears in 57 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (6) desk (5) excellent (9) friendly (4) good (9) great (7) hotel (8) internet (4) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was clean and serviced daily to a high standard.

"Well Located, Well Appointed and Clean " Read full review on TripAdvisor 3/21/2012 Vote

2. As usual we had great service from the staff, and personnell.

"Great Holiday in Honolulu " Read full review on TripAdvisor 2/20/2012 Vote

3. Excellent service.

"Wonderful vacation in Honolulu " Read full review on TripAdvisor 1/24/2012 Vote

4. Breakfast was an included buffet service, with adequate to good food and very decent choice.

"New Year's eve at Pacific Beach Hotel " Read full review on TripAdvisor 11/22/2011 Vote

5. The service was excellent and the aquarium in the restaurant was amazing.

"Had a great time and location was great. " Read full review on TripAdvisor 10/25/2011 Vote

6. The front desk clerk was very nice and had great customer service.

"couldn't breathe " Read full review on TripAdvisor 9/25/2011 Vote

7. What makes this experience even better is the service provided by the attentive, courteous staff which completes the perfect day.

"20 years of memories " Read full review on TripAdvisor 9/24/2011 Vote

8. Thankfully we had much better accommodations and service on the second half of our honeymoon in Maui.

"We weren't impressed! " Read full review on TripAdvisor 7/9/2011 Vote

9. Next morning, our request for a room switch, due noise, was expertly handled by the guest service manager, Lee Kama'e.

"Solidly Average " Read full review on TripAdvisor 2/20/2011 Vote

10. It would be much better if one of the lifts was allocated as a service lift.

"Not for some " Read full review on TripAdvisor 9/17/2010 Vote