Pacific Beach Hotel, Honolulu, Manager

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Rank

57th

Out of 165

Pacific Beach Hotel	Average Price: $190 Check Rates

Hotel Class:

2490 Kalakaua Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 12 of 20
Average review rating: 3.73

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (6) , Travelocity (8) , TripAdvisor (406) , YahooTravel (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (10) balcony (52) bar (10) bathroom (56) beach (398) bed (42) breakfast (112) charge (18) check in (31) check out (9) closet (7) cost (12) deal (15) decor (10) dinner (30) fee (6) food (71) front desk (53) hot tub (8) hotel (630) housekeeping (14) laundry (13) lobby (37) location (167) maid (6) manager (20) money (22) ocean (136) parking (29) pillow (7) pool (61) price (65) rate (20) recommend (39) restaurant (127) room (543) room service (6) service (57) shower (20) shuttle (8) spa (9) staff (137) street (116) towel (39) tub (7) valet (10) value (21) view (187) walk (51) wireless (9)

Manager

Appears in 20 comments.

14% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (2) hotel (7) management (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Next morning, our request for a room switch, due noise, was expertly handled by the guest service manager, Lee Kama'e.

"Solidly Average " Read full review on TripAdvisor 2/20/2011 Vote

2. I called and asked for the manager and i was connected to a Tyler.

"Great customer service, Tyler rocks! " Read full review on TripAdvisor 3/30/2012 Vote

3. We asked to speak with the hotel manager, and after hearing about the issue he was rude, condescending, and unprofessional.

"BED BUGS " Read full review on TripAdvisor 3/7/2012 Vote

4. Maybe these owners/managers feel they can get away with poor quality and questionable service when tourists are plentiful, but that may not always be the case.

"No Aloha Here! " Read full review on TripAdvisor 1/23/2012 Vote

5. We went down to change our room and was met by a manager named Shoyta.

"Nice rooms/Terrible managers " Read full review on TripAdvisor 2/10/2011 Vote

6. The hotel manager and dining room manager were very accommodating and we loved the ocean fish viewing dining room.

"Pacific Beach Hotel was wonderful and very accommodating " Read full review on TripAdvisor 1/4/2011 Vote

7. The manager named Jefferey tried to assist but it seemed like he really didnt want to help or wasnt sure what to do.

"Bad service at check-in. " Read full review on TripAdvisor 12/19/2010 Vote

8. We had two names on the reservation and they werent able to locate and had to call a manager to assist.

"Bad service at check-in. " Read full review on TripAdvisor 12/19/2010 Vote

9. The hotel manager finally switched us to a new room but the security at their hotel is not professional in any way.

"Was NOT HAPPY with our stay whatsoever! " Read full review on TripAdvisor 7/27/2010 Vote

10. They rung the manager that gave us a different room which was an ocean view room (though we did not pay for an ocean view so it was a free upgrade).

"Top Hotel, Top Location and Top Staff " Read full review on TripAdvisor 12/7/2008 Vote