Sheraton Atlanta Downtown, Atlanta, Staff

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Rank

18th

Out of 426

Sheraton Atlanta Downtown	Average Price: $173 Check Rates

Hotel Class:

165 COURTLAND

Atlanta, 30303 View map

3-Star Hotel Rank: 7 of 93
Average review rating: 3.84

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (43) , MyTravelGuide (961) , TripAdvisor (317) , YahooTravel (34)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) balcony (11) bar (46) bathroom (63) bed (68) bill (9) breakfast (65) charge (25) check in (34) check out (13) complimentary (9) concierge (40) cost (23) deal (9) dinner (19) downtown (101) fee (12) fitness center (7) food (93) front desk (83) gym (10) hot tub (10) hotel (699) housekeeping (30) lobby (38) location (100) lunch (8) manager (42) money (16) parking (107) pillow (16) pool (133) price (32) rate (24) recommend (53) restaurant (106) room (547) room service (25) service (163) shower (32) shuttle (11) staff (312) street (40) towel (25) valet (32) valet parking (10) value (8) view (26) walk (82) wireless (22)

Staff

Appears in 312 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (13) best (15) clean (27) customer (13) desk (34) excellent (16) friendly (91) good (25) great (35) helpful (68) hotel (99) housekeeping (14) liked (13) management (15) most (14) nice (24) pleasant (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I just wanted to let you know the staff was GREAT especially Jerome.

"Bellman Service " Read full review on TripAdvisor 5/14/2012 Vote

2. Good staff training means good management.

"What an attentive staff " Read full review on TripAdvisor 5/14/2012 Vote

3. Kudos to the staff.

"Bellman Service " Read full review on TripAdvisor 5/14/2012 Vote

4. This place has the friendliest staff you ever want to come across but you also have one of the BEST Bellman on staff by the name of Jerome (don't know his last name).

"Bellman Service " Read full review on TripAdvisor 5/14/2012 Vote

5. Half the time hotel wait staff don't even know what gluten-free means.

"What an attentive staff " Read full review on TripAdvisor 5/14/2012 Vote

6. The room was clean and comfortable, the food and meeting facilities were great and the staff was outstanding, every single one of them.

"Loved It! " Read full review on TripAdvisor 5/12/2012 Vote

7. The staff was excellent.

"Disappointed! " Read full review on TripAdvisor 5/10/2012 Vote

8. I don't know whether this is a good hotel if you're in Atlanta for something other than a conference, but if what a nice place to stay with a great staff, this is the place.

"It's all about the staff " Read full review on TripAdvisor 5/8/2012 Vote

9. What makes one conference hotel different from another is the staff, and the staff at the Sheraton Atlanta is the best I've ever run across.

"It's all about the staff " Read full review on TripAdvisor 5/8/2012 Vote

10. Breakfast was absolute perfection, freshly squeezed orange juice and staff again was terrific, one of the best hotel experiences weve ever had.

"All Hail Ceasar! " Read full review on TripAdvisor 5/3/2012 Vote