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OpinionWell
Rank
18th
Out of 426

Sheraton Atlanta Downtown

Average Price: $173  
 
Hotel Class:
165 COURTLAND
Atlanta, 30303 View map  
3-Star Hotel Rank: 7 of 93
Average review rating: 3.84
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (43) , MyTravelGuide (961) , TripAdvisor (317) , YahooTravel (34)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 83 comments. 
82% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (4)   clean (7)   concierge (7)   desk (85)   enjoy (4)   friendly (13)   great (12)   helpful (10)   hotel (13)   housekeeping (10)   management (11)   night (7)   welcoming (5)    
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1. I stopped at the front desk, where Sewit got right on the case, making calls to Philips Arena security, recommending next steps, reassuring me and being incredibly helpful.
"Professional, Pleasant and Attentive Staff " Read full review on TripAdvisor   5/8/2012 Vote      
2. Zhanna greeted me at the front desk with a beautiful smile and a genuine concern toward meeting my needs.
"WOW, Outstanding Customer Service! The entire staff deserves recognition. " Read full review on TripAdvisor   5/1/2012 Vote      
3. All of the ladies had lovely smiles from the front desk to the cafe & shops.
"WOW, Outstanding Customer Service! The entire staff deserves recognition. " Read full review on TripAdvisor   5/1/2012 Vote      
4. Front desk helped me when I forgot my room number.
"Very welcoming hotel " Read full review on TripAdvisor   3/26/2012 Vote      
5. The front desk staff was very friendly, welcoming, and cheerful.
"Good Hotel Option Downtown " Read full review on TripAdvisor   3/19/2012 Vote      
6. I want to extend a great big thank you for the positive attitude, friendliness and helpfulness of Erica Thomas, who manned the front desk of the coffee shop during the breakfast hours.
"The hostess with the mostest! " Read full review on TripAdvisor   2/11/2012 Vote      
7. Front desk staff were helpful and allowed early checkin as well as late checkout.
"Friendly Staff " Read full review on TripAdvisor   12/6/2011 Vote      
8. Staff is excellent - from the front desk to the repair people.
"Great DragonCon Hotel " Read full review on TripAdvisor   11/26/2011 Vote      
9. Front desk was welcoming and had things I forgot to back.
"Surprised and Delighted by Sheraton Atlanta " Read full review on TripAdvisor   11/7/2011 Vote      
10. The service received on the Restaurants, Concierge and Front Desk was outstanding.
"Great costumer service! " Read full review on TripAdvisor   10/31/2011 Vote      
   
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