Omni Hotel at CNN Center, Atlanta, Service

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Rank

10th

Out of 426

Omni Hotel at CNN Center	Average Price: $227 Check Rates

Hotel Class:

100 CNN CENTER

Atlanta, 30303 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (927) , Travelocity (15) , TripAdvisor (294) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) balcony (26) bar (32) bathroom (56) bed (69) bill (17) breakfast (59) charge (25) check in (76) check out (13) closet (10) complimentary (19) concierge (14) cost (31) deal (16) dinner (27) downtown (75) fee (13) food (132) front desk (68) hotel (680) housekeeping (25) lobby (45) location (179) lunch (9) manager (21) money (19) parking (60) pillow (23) pool (33) price (40) rate (29) recommend (51) restaurant (125) room (626) room service (43) service (151) shower (18) spa (9) staff (189) street (54) suite (16) towel (10) tub (10) valet (42) valet parking (41) value (11) view (109) walk (89) wireless (27)

Service

Appears in 151 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) food (13) free (19) friendly (6) good (14) great (32) helpful (6) hotel (32) impeccable (6) location (6) nice (12) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Aquarium was within walking distance and the restaurant in the hotel was excellent with superior service as well as terrific food.

"Exemplary customer service & hotel extremely well-maintained " Read full review on TripAdvisor 5/22/2012 Vote

2. The select guest coffee service is very nice.

"Super Service " Read full review on TripAdvisor 5/12/2012 Vote

3. Wi-fi worked well, the morning drink as part of the Select Member service was nice.

"Lovely place for a conference " Read full review on TripAdvisor 5/5/2012 Vote

4. I placed my tag on the door and got complimentary drink service in the morning.

"Be careful if you arrive late... " Read full review on TripAdvisor 4/26/2012 Vote

5. The service was excellent.

"Excellent with convenient location " Read full review on TripAdvisor 4/23/2012 Vote

6. Large place, good service and my burger as well as my sisters sandwich were enjoyed.

"Large, great location...but hallways are so stuffy! " Read full review on TripAdvisor 3/23/2012 Vote

7. You get free wi-fi, coffee or other beverages delivered to your door for free each morning, newspaper and great service.

"Great business hotel downtown " Read full review on TripAdvisor 3/13/2012 Vote

8. Though I only stayed one night at the hotel, it made a lasting impression by providing great service.

"Attentive Service - Solid Business Hotel " Read full review on TripAdvisor 3/8/2012 Vote

9. Great service in the lounge.

"Incorrect information=missed flight " Read full review on TripAdvisor 2/23/2012 Vote

10. I ate in the restaurant twice--both times breakfast and the meal was good, the service great.

"Nice " Read full review on TripAdvisor 2/22/2012 Vote