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10th
Out of 426

Omni Hotel at CNN Center

Average Price: $227  
 
Hotel Class:
100 CNN CENTER
Atlanta, 30303 View map  
4-Star Hotel Rank: 4 of 28
Average review rating: 4.11
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (927) , Travelocity (15) , TripAdvisor (294) , YahooTravel (38)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
41% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   desk (3)   generous (2)   hotel (3)   management (24)   night (2)   problem (2)   quickly (2)    
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1. It's the assistant manager who says that the cleaning lady is worried about me because I haven't been answering my door.
"Not worth the price " Read full review on TripAdvisor   2/5/2011 Vote      
2. This particular evening manager more than took care of the issue and we were delighted with his gesture, although it wasn't requested.
"Unfortunately Disappointing - The wind let out of our sails.... " Read full review on TripAdvisor   6/3/2010 Vote      
3. In some cases that shined through with 3 individual contributors who were better than their team mates as well as 2 night managers.
"Unfortunately Disappointing - The wind let out of our sails.... " Read full review on TripAdvisor   6/3/2010 Vote      
4. The front desk manager quickly took care of the situation and within a few minutes the doorman and the manager were giving us an apology.
"Very nice hotel but some staff could use manners " Read full review on TripAdvisor   9/6/2009 Vote      
5. Managers would not return phone calls.
"AWFUL!!! " Read full review on TripAdvisor   5/11/2012 Vote      
6. After we checked out, and were about an hour out of Atlanta, I was called by the manager who stated that my check was not for the correct amount, and they charged my personal credit card for the difference.
"Watch your credit card...They will over-charge it & then will not refund the $$ " Read full review on TripAdvisor   3/22/2012 Vote      
7. Staff immediately sent to our room Managers.
"Big disappointment! " Read full review on TripAdvisor   3/1/2012 Vote      
8. I will say certain managers did their job well.
"Worst sleep ever " Read full review on TripAdvisor   2/25/2012 Vote      
9. I will be forwarding a letter to the General Manager as per my concerns.
"My stay at the omni cnn center " Read full review on TripAdvisor   9/30/2011 Vote      
10. I am sending a letter to the hotel's general manager, John Hunter, requesting for comp room nights to use within the next year for my inconvenience experienced.
"The Staff makes this hotel - they are each a part of the puzzle!!! " Read full review on TripAdvisor   9/29/2011 Vote      
   
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