Omni Hotel at CNN Center, Atlanta, Concierge

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Rank

10th

Out of 426

Omni Hotel at CNN Center	Average Price: $227 Check Rates

Hotel Class:

100 CNN CENTER

Atlanta, 30303 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (927) , Travelocity (15) , TripAdvisor (294) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) balcony (26) bar (32) bathroom (56) bed (69) bill (17) breakfast (59) charge (25) check in (76) check out (13) closet (10) complimentary (19) concierge (14) cost (31) deal (16) dinner (27) downtown (75) fee (13) food (132) front desk (68) hotel (680) housekeeping (25) lobby (45) location (179) lunch (9) manager (21) money (19) parking (60) pillow (23) pool (33) price (40) rate (29) recommend (51) restaurant (125) room (626) room service (43) service (151) shower (18) spa (9) staff (189) street (54) suite (16) towel (10) tub (10) valet (42) valet parking (41) value (11) view (109) walk (89) wireless (27)

Concierge

Appears in 14 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (4) hotel (3) phone (2) service (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of our expectations were met or exceeded Even though the hotel was hosting several conferences, their front desk and concierge personnel were wonderful.

"Exemplary customer service & hotel extremely well-maintained " Read full review on TripAdvisor 5/22/2012 Vote

2. Concierge very helpful.

"Nice quality hotel, great location " Read full review on TripAdvisor 3/4/2012 Vote

3. The concierge was helpful too.

"Oustanding customer service! " Read full review on TripAdvisor 8/12/2011 Vote

4. The concierge has a huge menu book and can recommend anything you may like.

"Perfect stay " Read full review on TripAdvisor 8/29/2010 Vote

5. The concierge offered a number of helpful suggestions.

"Wonderful OMNI Experience " Read full review on Expedia 6/16/2010 Vote

6. The concierge desk is only in the South Tower.

"Swimming Pool outdoors " Read full review on TripAdvisor 11/20/2011 Vote

7. The staff was courteous and helpful, without the clamoring for tips vibe that some hotel concierges and staff exude.

"Excellent! " Read full review on TripAdvisor 11/3/2011 Vote

8. Several times I came to the desk or concierge only to stand there while the staff took phone call after phone call and ignored me.

"Really? " Read full review on TripAdvisor 10/26/2011 Vote

9. from the Concierge desk.

"The Staff makes this hotel - they are each a part of the puzzle!!! " Read full review on TripAdvisor 9/29/2011 Vote

10. The best thing about the hotel was the concierge service.

"good service " Read full review on TripAdvisor 9/24/2010 Vote