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OpinionWell
Rank
9th
Out of 366

Phoenix Sheraton

Average Price: $144  
 
Hotel Class:
2620 West Dunlap Avenue
Phoenix, 85021 View map  
3-Star Hotel Rank: 3 of 62
Average review rating: 3.45
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (34) , Travelocity (5) , TripAdvisor (201) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 22 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (2)   generous (2)   helpful (2)   hotel (3)   impressed (2)   management (23)   night (3)    
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1. We had a last-minute change of plans, and Travis, front desk manager, was most helpful.
"Great service, great visit " Read full review on TripAdvisor   10/29/2011 Vote      
2. The front desk manager quickly arranged to pickup my laundry and when I awoke at 4:00 I was pleasantly surprised that my clothes had been returned, laundered, folded and fresh.
"Feels Like Home " Read full review on TripAdvisor   10/28/2011 Vote      
3. The night Maintenance Manager (I think) was extremely nice and reassured me that they wold handle it for me and treated me like I was at a five star hotel.
"Great Service! " Read full review on TripAdvisor   1/27/2011 Vote      
4. Upon check-in the hotel manager was friendly and took his time checking us in.
"Luxury and Great Value " Read full review on TripAdvisor   8/4/2010 Vote      
5. This is how I discover that the restaurant manager is also my waiter.
"Barely okay. " Read full review on TripAdvisor   4/2/2012 Vote      
6. When I called the front desk H said she would speak to her manager for me and call me right back.
"Given the worst room in the hotel. " Read full review on TripAdvisor   3/17/2012 Vote      
7. Thanks to Travis, Tamra and special thanks to Frank, the manager I had opportunity to meet.
"What a great hotel " Read full review on TripAdvisor   3/15/2012 Vote      
8. Im even a gold memeber with sheraton and have always stayed on the club level no matter who I book through but the night manager Alan wanted to charge me even more.
"Dont book through a third party " Read full review on TripAdvisor   1/19/2012 Vote      
9. Other Sheraton's have much better beds but we were told by the night front desk manager (Allen I believe) that these were Sheraton beds.
"I'm a guest too?! " Read full review on TripAdvisor   1/18/2012 Vote      
10. Not only was the facility beautiful, parking easy, every employee prompt and courteous - but when I was freezing in the conference room (even after they adjusted the air conditioner) - the general manager gave me her personal jacket to warm up.
"They gave me the shirt off their back! (Ok - their jacket!) " Read full review on TripAdvisor   9/15/2011 Vote      
   
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