Embassy Suites Phoenix, Phoenix, Service

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Rank

31st

Out of 366

Embassy Suites Phoenix	Average Price: $114 Check Rates

Hotel Class:

1515 North 44th Street

Phoenix, 85008 View map

3-Star Hotel Rank: 18 of 62
Average review rating: 3.25

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (14) , Travelocity (7) , TripAdvisor (122) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (6) bar (16) bargain (3) bath (7) bathroom (33) bed (15) breakfast (58) cable (3) check in (17) check out (4) complimentary (6) deal (5) dinner (10) downtown (6) exterior (5) food (19) freeway (3) front desk (44) hot tub (4) hotel (191) housekeeping (19) landscape (9) laundry (6) laundry room (3) lobby (18) location (38) lunch (5) manager (15) money (4) neighborhood (8) parking (17) pillow (5) pool (46) price (19) rate (11) recommend (23) restaurant (43) room (258) room service (11) service (35) shower (13) shuttle (31) staff (67) street (25) suite (82) towel (6) tub (6) value (9) walk (3) wireless (12)

Service

Appears in 35 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) friendly (3) good (3) hotel (11) housekeeping (2) internet (2) location (2) management (2) poor (3) slow (2) staff (2) terrible (3) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Terrific service.

"Wow!!! Amazing Holiday Inn! Amazing Price! Amazing Service! " Read full review on TripAdvisor 5/6/2012 Vote

2. Hotel staff provided excellent service.

"Excellent customer service! " Read full review on TripAdvisor 5/6/2012 Vote

3. If you want excellent customer service, stay at the Holiday inn airport south on 48th street.

"Don't want want to interrupt your conversation. " Read full review on TripAdvisor 3/5/2012 Vote

4. Shuttle service was prompt and friendly.

"Overnight stay near the Phoenix Airport " Read full review on TripAdvisor 11/22/2011 Vote

5. Very clean and the service and restaurant were above average.

"Very nice hotel " Read full review on TripAdvisor 9/12/2011 Vote

6. The service we received was very good.

"Enjoyed our stay " Read full review on TripAdvisor 8/18/2011 Vote

7. Business center facilities are great, the location and shuttle service to the airport is wonderful.

"Outstanding Service / Great Suite / Amazing Breakfast " Read full review on TripAdvisor 1/10/2009 Vote

8. Easy access to laundry services and a very comfortable setting.

"Outstanding Service / Great Suite / Amazing Breakfast " Read full review on TripAdvisor 1/10/2009 Vote

9. Ordered lin room unch once, dinner twice - good burgers, quick service, small room service menu had other good choices but we wanted burgers.

"Nice hotel, area is ok, worth it " Read full review on Travelocity 12/1/2008 Vote

10. The complimentary van service to and from the airport was excellent from what others in my party said.

"OK but needs renovation " Read full review on TripAdvisor 9/5/2008 Vote