Embassy Suites Phoenix, Phoenix, Housekeeping

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Rank

31st

Out of 366

Embassy Suites Phoenix	Average Price: $114 Check Rates

Hotel Class:

1515 North 44th Street

Phoenix, 85008 View map

3-Star Hotel Rank: 18 of 62
Average review rating: 3.25

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (14) , Travelocity (7) , Expedia (38) , TripAdvisor (122)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 19 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (5) extra (2) hotel (2) laundry (2) maintenance (2)

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1. Housekeeping was good until the last day when we did not get our room cleaned.

"NICE LOOKING HOTEL " Read full review on TripAdvisor 8/3/2011 Vote

2. I was told there was no housekeeping that evening to get me an iron and the maintenance guy repeatedly said over the radio that for the next two hours he was too busy to get me one.

"Terrible. Do NOT stay here " Read full review on TripAdvisor 3/20/2012 Vote

3. Then, during our stay we had to request for housekeeping each day.

"Terrible. Do NOT stay here " Read full review on TripAdvisor 3/20/2012 Vote

4. I understand the front desk can leave but why no housekeeping and when is maintenance exempt at a hotel from providing guest service.

"Terrible. Do NOT stay here " Read full review on TripAdvisor 3/20/2012 Vote

5. Every day we did NOT get housekeeping.

"Terrible. Do NOT stay here " Read full review on TripAdvisor 3/20/2012 Vote

6. 2 of the rooms were not clean, had to wait for housekeeping.

"customer service " Read full review on TripAdvisor 3/12/2012 Vote

7. Housekeeping came to our door too early so we told her to come back in a little while but never came and cleaned the room.

"Service wasn't great... " Read full review on TripAdvisor 1/25/2012 Vote

8. Housekeeping had not made up the sofa bed for our party, so we ended up doing it ourselves, though they did provide extra towels when requested (and were thoughtful to provide extra toiletries too).

"Good location, mixed service " Read full review on TripAdvisor 1/4/2012 Vote

9. We had taken the sign off the door and had seen housekeeping staff walking around for the two hours while we hung out at the pool.

"NICE LOOKING HOTEL " Read full review on TripAdvisor 8/3/2011 Vote

10. We got a call from the head of housekeeping while waiting at the airport to say how sorry they were.

"NICE LOOKING HOTEL " Read full review on TripAdvisor 8/3/2011 Vote