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Rank
39th
Out of 366

Best Western Phoenix

Average Price: $86  
 
Hotel Class:
1100 North Central Avenue
Phoenix, 85004-1817 View map  
3-Star Hotel Rank: 25 of 62
Average review rating: 3.34
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (19) , Travelocity (9) , TripAdvisor (72) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Shuttle
Appears in 17 comments. 
50% wrote positive comments about shuttle
The following words were used in comments with Shuttle:
complimentary (3)   convention (3)   downtown (3)   free (3)   hotel (13)   lighting (2)   maintenance (2)    
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1. There is a free airport shuttle bus but it only runs until 3pm.
"Very handy Hotel " Read full review on TripAdvisor   1/2/2010 Vote      
2. We couldn't afford to wait for their free shuttle to the Quality Suites in Tempe, so we got saddled with a hefty cab fare to get there.
"Unexpected maintenance problem? More likely OVERBOOKED " Read full review on TripAdvisor   11/14/2009 Vote      
3. The hotel was supposed to have a complimentary shuttle from the airport, so we made arrangements before our flight left, and we called the hotel for the shuttle while we were getting our baggage.
"Decent " Read full review on Expedia   3/31/2009 Vote      
4. The complimentary shuttle service to the convention center was much appreciated.
"Great Hotel for the Price " Read full review on Expedia   9/30/2008 Vote      
5. The complimentary breakfast was quite adequate (good coffee!), internet on public computers functional, shuttle to/from downtown was exceptional, the walk to downtown is reasonable but suggest not walking after dark (some homeless on sidewalks, a few panhandled) - seemed a far better value than more costly rooms closer to convention center, especially with discounted Expedia rate.
"no glitz, just basic quality service " Read full review on Expedia   9/23/2008 Vote      
6. The hotel does have a free shuttle to take you back and forth to the convention center if you like.
"Acceptable hotel but lacked functioning ac (in March) " Read full review on TripAdvisor   3/25/2008 Vote      
7. Took the Light Rail from the Airport (Airport shuttle bus to 44th Street Light Rail Stop - takes you downtown and then north in the city).
"Good Value for Downtown Hotel " Read full review on Expedia   5/12/2010 Vote      
8. We called the front desk on two occasions - one to ask for late check out and also to inquire about the hotel shuttle and was told 'call back tomorrow' I don't think we can help you.
"Unfriendly and Unclean " Read full review on TripAdvisor   2/26/2010 Vote      
9. Upon arriving at the Lexington Hotel, I was informed that there was an 'unexpected maintenance issue', that they'd had to book me at a room at their sister hotel, and that a shuttle would whisk me over to the new hotel.
"Awful, awful, awful - ruined my trip " Read full review on TripAdvisor   11/10/2009 Vote      
10. Finally, the shuttle dropped me (and a few other unlucky souls) off at the 'sister hotel', a dirty, sketchy Quality Suites.
"Awful, awful, awful - ruined my trip " Read full review on TripAdvisor   11/10/2009 Vote      
   
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