Best Western Phoenix, Phoenix, Service

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Rank

39th

Out of 366

Best Western Phoenix	Average Price: $86 Check Rates

Hotel Class:

1100 North Central Avenue

Phoenix, 85004-1817 View map

3-Star Hotel Rank: 25 of 62
Average review rating: 3.34

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (19) , Travelocity (9) , TripAdvisor (72) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (2) bar (11) bathroom (12) bed (22) bill (3) breakfast (41) cable (3) check in (4) complimentary (7) cost (8) deal (3) decor (2) dinner (4) discount (2) downtown (33) fee (2) fitness room (4) food (13) freeway (3) front desk (20) hot tub (4) hotel (151) housekeeping (2) interstate (2) lobby (6) location (50) lunch (2) manager (5) money (7) neighborhood (3) parking (7) pillow (7) pool (16) price (23) rate (9) recommend (6) refund (2) restaurant (24) room (153) service (16) shower (2) shuttle (17) staff (45) street (14) suite (6) towel (5) value (13) view (11) walk (10) wireless (7)

Service

Appears in 16 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (2) food (2) good (4) guest (2) hotel (4) location (2) price (2) shuttle (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It is good business / customer service to acknowledge your guests.

"Unfriendly and Unclean " Read full review on TripAdvisor 2/26/2010 Vote

2. I got good service and the hotel was quiet.

"Good room for the price " Read full review on Expedia 7/14/2009 Vote

3. Great service, price and contential breakfast.

"Great place to stay and convenient to the Light Rail. " Read full review on Expedia 5/27/2009 Vote

4. The shuttle bus drive Brian, was an amazing customer service rep for the hotel.

"comfortable, convenient, friendly staff " Read full review on Expedia 2/10/2009 Vote

5. The food and service was outstanding (try the seafood platter).

"Great Restaurant " Read full review on TripAdvisor 10/9/2008 Vote

6. Service in the bar was good; food was average.

"It was okay " Read full review on Expedia 5/6/2008 Vote

7. The building is a little tired and in need of some renovations, but for the price, location and service i recieved this is where I will stay when I am in downtown phoenix.

"Great Downtown Location " Read full review on TripAdvisor 8/12/2010 Vote

8. you'll never be accused of drinking excessively here, due to the wait time between service and the likelihood that you'll be handed your tab after two as I was.

"This Phoenix Hotel Isn't Rising " Read full review on TripAdvisor 2/19/2010 Vote

9. And service to the airport.

"Great place to stay. " Read full review on Travelocity 9/1/2009 Vote

10. Polystyrene bowls for cereal, the service non existant.

"Lexington Hotel Phoenix " Read full review on TripAdvisor 8/2/2009 Vote