Best Western Phoenix, Phoenix, Front Desk

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Rank

39th

Out of 366

Best Western Phoenix	Average Price: $86 Check Rates

Hotel Class:

1100 North Central Avenue

Phoenix, 85004-1817 View map

3-Star Hotel Rank: 25 of 62
Average review rating: 3.34

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (19) , Travelocity (9) , TripAdvisor (72) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 20 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clerk (3) desk (20) friendly (3) helpful (9) hotel (2) rude (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk clerk recommended a cafe with only sandwiches for dinner when we asked for a proper restaurant.

"Not such a great value, location misleading " Read full review on TripAdvisor 2/12/2012 Vote

2. Kudos to the front desk staff.

"Enjoyed " Read full review on TripAdvisor 7/15/2011 Vote

3. The staff was excellent - very friendly and helpful - from the front desk to the bartender.

"Inexpensive and safe. " Read full review on TripAdvisor 3/16/2011 Vote

4. The front desk clerks were very helpful and friendly.

"Good Value for Downtown Hotel " Read full review on Expedia 5/12/2010 Vote

5. Cold and non-caring front desk staff.

"Mediocre at the best " Read full review on Expedia 8/22/2009 Vote

6. I had a great stay, I dont know what all these other people are talking about, The girl that was there at night was very helpful and wonderful, i think her name was Lacey, and I also appreciate all the help and kind words from Joey the van driver and Ben another front desk person, I had an amazing time.

"great hotel " Read full review on TripAdvisor 3/9/2009 Vote

7. Ellie, behind the front desk, made several phone calls and drew lots of maps to help us get to some specific areas of town.

"Friendly, efficient, good value. " Read full review on TripAdvisor 10/11/2007 Vote

8. Then asked the front desk to set a wake up call for me that was never set in fact.

"DISAPPOINTING " Read full review on TripAdvisor 5/9/2011 Vote

9. I asked the front desk the next morning about her and I was told she was let go.

"DISAPPOINTING " Read full review on TripAdvisor 5/9/2011 Vote

10. We called the front desk on two occasions - one to ask for late check out and also to inquire about the hotel shuttle and was told 'call back tomorrow' I don't think we can help you.

"Unfriendly and Unclean " Read full review on TripAdvisor 2/26/2010 Vote