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OpinionWell
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1st
Out of 366

Marriott Phoenix

Average Price: $321  
 
Hotel Class:
5350 East Marriott Drive
Phoenix, 85054 View map  
4-Star Hotel Rank: 1 of 11
Average review rating: 4.4
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (68) , Travelocity (14) , TripAdvisor (808) , YahooTravel (72)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 96 comments. 
77% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (6)   genuine (3)   good (4)   great (5)   helpful (10)   hotel (5)   housekeeping (5)   management (3)   problem (4)   responsive (3)    
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1. Pros:The staff at the front desk were lovely and gave us some bouncy balls for the kids to play with (they loved them) when we checked in.
"Spring break 2012 " Read full review on TripAdvisor   5/18/2012 Vote      
2. Everyone at the front desk could not have been nicer or more helpful.
"Beautiful hotel with outstanding service. " Read full review on TripAdvisor   4/5/2012 Vote      
3. Check-in was a breeze, a late checkout wasn't a problem, and it was never an issue getting somebody on the phone from the front desk, even at busy times.
"Gigantic! " Read full review on TripAdvisor   3/30/2012 Vote      
4. So, the front desk attitude on check out was appropriate.
"Beautiful property is a less than ideal location; some improvement needed; nickel & diming attitude lets it down " Read full review on TripAdvisor   3/29/2012 Vote      
5. The good:Front desk STAFF: Very friendly, efficient and informative.
"NICE PROPERTY & GOOD EXPERIENCE " Read full review on TripAdvisor   12/11/2011 Vote      
6. The service at the front desk and pool cafe was wonderful.
"Wonderful experience " Read full review on TripAdvisor   11/8/2011 Vote      
7. The front desk called to make sure that each of our special requests were taken care of according to our preference - even on a sold-out weekend, they took the time to do this.
"The BEST resort experience ever " Read full review on TripAdvisor   9/6/2011 Vote      
8. A really nice lady at the front desk told me over the phone that the exterminator would be in our room probably within the hour, and I said this was fine, that we'd be at the pool.
"Great Hotel w Minimal Issues " Read full review on TripAdvisor   7/27/2011 Vote      
9. All employees including front desk, bell desk, and servers were friendly and helpful.
"Check your bill! " Read full review on TripAdvisor   7/26/2011 Vote      
10. Special kudos to Nikki (front desk) and Dallas (bellhop); they both were friendly and helpful.
"JAZZ and the JW Marriott - Good Combination " Read full review on TripAdvisor   4/24/2011 Vote      
   
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