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Rank
9th
Out of 274

Hyatt Indianapolis

Average Price: $224  
 
Hotel Class:
1 South Capitol Avenue
Indianapolis, 46204 View map  
4-Star Hotel Rank: 4 of 14
Average review rating: 3.54
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (42) , TripAdvisor (193) , YahooTravel (15)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 88 comments. 
84% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (4)   clean (4)   courteous (4)   desk (6)   elevator (4)   food (5)   friendly (19)   good (6)   great (7)   helpful (24)   hotel (17)   nice (13)   rude (4)   service (5)   valet (4)   wondering (4)    
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1. The staff was friendly and I loved the fact that I could self-check in and out and also that I was able print my boarding pass right in the lobby.
"Great Location! " Read full review on TripAdvisor   5/8/2012 Vote      
2. Staff is reasonable and friendly.
"Reasonable hotel for conference traveler " Read full review on TripAdvisor   4/29/2012 Vote      
3. Staff was helpful and made several recommendations for food and entertainment within easy walking distance.
"Great convenient location, clean, helpful staff " Read full review on TripAdvisor   4/9/2012 Vote      
4. One issue with refrigerator in room (not working), took two phone calls and a visit to the front desk to get it remedied, but staff that took care of issue apologized for the inconvenience.
"Great convenient location, clean, helpful staff " Read full review on TripAdvisor   4/9/2012 Vote      
5. Very nice hotel, great staff and very nice rooms.
"LOCATION, LOCATION, LOCATION...Enjoyed the Hyatt Regency Indy " Read full review on TripAdvisor   4/8/2012 Vote      
6. The staff was helpful and polite.
"Clean, Great Hotel with Excellent Staff " Read full review on TripAdvisor   3/19/2012 Vote      
7. Pros: Hypoallergenic bedding: remodeled and clean rooms; nice room set-up with mini-kitchen and good desk space; located in the heart of Indi and within walking distance of a wonderful variety of restaurants, theater, symphony, museums, sporting events; indoor walkway to a large mall; staff is pleasant and helpful; nice views of the State Capitol on one side; gift shop, Starbucks, Subway and a decent workout facility with small pool and whirlpool on the first floor.
"Location, location, location! " Read full review on TripAdvisor   3/2/2012 Vote      
8. The staff was very kind and helpful.
"Great Location for Downtown " Read full review on TripAdvisor   2/13/2012 Vote      
9. For example: No bathtub, the 'full bath amenities' didn't even include hand soap, only enough caffeinated coffee for one cup, television wasn't digital, only two bath towels, etc. The garage is hard to navigate and the parking staff are anything but friendly.
"OK but won't go back " Read full review on TripAdvisor   1/29/2012 Vote      
10. We needed to stay another night and the staff was very accommodating about letting us stay in the same room, even though it was supposed to come off the market for maintenance.
"Nice remodel " Read full review on TripAdvisor   1/17/2012 Vote      
   
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