Hyatt Indianapolis, Indianapolis, Manager

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Rank

9th

Out of 274

Hyatt Indianapolis	Average Price: $224 Check Rates

Hotel Class:

1 South Capitol Avenue

Indianapolis, 46204 View map

4-Star Hotel Rank: 4 of 14
Average review rating: 3.54

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , TripAdvisor (193) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (38) bathroom (46) bed (39) bill (11) breakfast (44) charge (29) check in (43) check out (10) checkout (5) check-out (5) concierge (6) cost (14) deal (9) decor (11) dinner (14) downtown (73) fee (12) food (47) front desk (40) gym (8) hotel (365) housekeeping (7) lobby (56) location (84) lunch (7) manager (7) money (8) parking (62) pillow (8) pool (34) price (34) rate (18) recommend (15) restaurant (88) room (373) room service (13) service (65) shower (25) staff (88) street (27) suite (11) to park (6) towel (16) valet (26) valet parking (13) view (47) walk (35) wireless (19) workout room (5)

Manager

Appears in 7 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
complain (2) hotel (2) management (7) park (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Tracy Weed is the best convention services manager out there- and she lead us through the process, gave us great ideas and treated us grand.

"Great place for conventions! " Read full review on TripAdvisor 6/30/2011 Vote

2. This time I spoke with Nick, a young manager.

"Disappointed with Management " Read full review on TripAdvisor 10/30/2011 Vote

3. We were to be given complementary parking; on leaving, that also took even more time and required us to track down the organizer of our event, required her to track down the parking manager, and even then it took the staff lots of time to figure out how to get the computer to deduct the charge.

"Stay somewhere else: service is very bad " Read full review on TripAdvisor 4/10/2011 Vote

4. Finally, but not until I ask her to call a manager or hotel member that that the situation was resolved.

"It was nice until the end " Read full review on Expedia 9/16/2009 Vote

5. When I spoke to the manager about this she claimed that this was b/c they use a City garage and have no control over thhe be rate and all the hotels in the area are on the same arrangement.

"Misleading Customer Service - Will Nickel and Dime You " Read full review on TripAdvisor 7/27/2009 Vote

6. After complaining to the desk clerk, I called the general managers to let him know about the situation.

"This Hotel has hit rock bottom and gives Hyatt a bad name. " Read full review on TripAdvisor 11/26/2009 Vote

7. I complained to the manager that I don't consider paying for something everyone else offers for free to be an 'amenity' and she did waive the fee after some spirted discussion.

"Misleading Customer Service - Will Nickel and Dime You " Read full review on TripAdvisor 7/27/2009 Vote