Hyatt Indianapolis, Indianapolis, Service

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Rank

9th

Out of 274

Hyatt Indianapolis	Average Price: $224 Check Rates

Hotel Class:

1 South Capitol Avenue

Indianapolis, 46204 View map

4-Star Hotel Rank: 4 of 14
Average review rating: 3.54

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , TripAdvisor (193) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (8) bar (38) bathroom (46) bed (39) bill (11) breakfast (44) charge (29) check in (43) check out (10) checkout (5) check-out (5) concierge (6) cost (14) deal (9) decor (11) dinner (14) downtown (73) fee (12) food (47) front desk (40) gym (8) hotel (365) housekeeping (7) lobby (56) location (84) lunch (7) manager (7) money (8) parking (62) pillow (8) pool (34) price (34) rate (18) recommend (15) restaurant (88) room (373) room service (13) service (65) shower (25) staff (88) street (27) suite (11) to park (6) towel (16) valet (26) valet parking (13) view (47) walk (35) wireless (19) workout room (5)

Service

Appears in 65 comments.

67% wrote positive comments about service

The following words were used in comments with Service:
best (3) charged (4) customer (8) excellent (5) exceptional (4) food (7) friendly (4) good (12) great (5) hotel (17) internet (4) location (4) poor (4) pretty (3) slow (4) staff (4) view (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was very impressed with the customer service, amenties and the overall staff at this hotel.

"American Coatings Show Attendee " Read full review on TripAdvisor 5/11/2012 Vote

2. My family and I were at the hotel 4/20-4/21 and we had outstanding service.

"Close and Excellent Service " Read full review on TripAdvisor 4/23/2012 Vote

3. Very good service.

"bad choice. bad service! " Read full review on TripAdvisor 4/9/2012 Vote

4. There are too many choices all within the same distance that I am sure can provide better service.

"bad choice. bad service! " Read full review on TripAdvisor 4/9/2012 Vote

5. We had donner at the Eagle's Nest restaurant that goes around on the top floor, the food and service is very good as well as the view.

"Perfect location, service and accomodations " Read full review on TripAdvisor 4/2/2012 Vote

6. Bar: Great drink service - friendly bar tender - Patrick was a hoot.

"Quick Overnight Stay - Perfect Location " Read full review on TripAdvisor 3/18/2012 Vote

7. Subway had good service and fresh food.

"Quick Overnight Stay - Perfect Location " Read full review on TripAdvisor 3/18/2012 Vote

8. There are not a large number of hotel choices in the downtown area, so If you're looking for convenience, a centralized location, full business facilities & reasonable rates, the Hyatt probably has the best location for that - Just don't expect luxury, exceptional service or a 4 star experience.

"Halfway at the Hyatt " Read full review on TripAdvisor 2/12/2012 Vote

9. The valet service asked if I had a good stay and liked the remodeled rooms.

"Good Customer Service " Read full review on TripAdvisor 1/16/2012 Vote

10. The room and service was excellent.

"Great Service! " Read full review on TripAdvisor 11/25/2011 Vote