5. there is a $1 charge for toll free calls they block all of the free wi fi connection from the area and charg $6 for every 15 minutes of internet useIf you want your linens changed you must ASK!they convieniently left a note informing of this policy on top of the catalog they left if u want to purchase any of the room decor LOLThe room was nice but compared to other places in the area I wouldnt even say i paid for location here because there are ton of hotels connected to the same mall as this one that u can get way more for the money especially hotel amenties that are included in the room fee.