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OpinionWell
Rank
17th
Out of 279

Hotel Washington

Average Price: $470  
 
Hotel Class:
515 15th Street NorthWest
Washington DC, 20004 View map  
0-Star Hotel Rank: 1 of 154
Average review rating: 2.7
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (7) , TripAdvisor (441) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 87 comments. 
87% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (9)   great (6)   helpful (17)   hotel (8)   liked (6)   management (5)   nice (4)   night (5)   welcoming (3)   well (4)    
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1. The service rating below will be poor but like I said front desk staff was top notch.
"VERY DISAPPOINTING " Read full review on TripAdvisor   5/23/2012 Vote      
2. Kudos to Stephanie and Margo at the Front Desk for immediately making a connection with us and our infant.
"Friendly and caring staff ! Great Location! " Read full review on TripAdvisor   4/17/2012 Vote      
3. The lovely front desk staff made us feel instantly welcome.
"Fantastic Bachelorette Weekend " Read full review on TripAdvisor   4/16/2012 Vote      
4. When I checked in, the front desk agent was very friendly.
"Great Location, excellent service " Read full review on TripAdvisor   3/23/2012 Vote      
5. The service from the bellman, to the front desk personnel to the room service staff helped make me like this hotel more despite the tiny sizes of the rooms.
"Tiny Rooms, Great Location, Great Service " Read full review on TripAdvisor   2/27/2012 Vote      
6. The front desk service was wonderful and although I paid for my upgrade the woman that checked me in gave me a reduced rate (which is a good thing because for the size of the rooms the full price of a suite would definitely not have been worth it).
"Tiny Rooms, Great Location, Great Service " Read full review on TripAdvisor   2/27/2012 Vote      
7. I arrived at the front desk and I was blunted asked 'can I help you?' - giving me the impression that they thought I was in the wrong place.
"Not what I expected - somewhat disappointed to be quite frank " Read full review on TripAdvisor   1/25/2012 Vote      
8. The team were great, Reiner & Evan at front desk (Evan even sent up a pot of tea when I started to come down with a cold), Jon & Kim (concierge) organized massages for me.
"W for Winner! " Read full review on TripAdvisor   1/21/2012 Vote      
9. Next morning, the front desk again help store our bags as we decided to look around and have breakfast at the nearby Occidental, then they had a cab for us and whisked our bags straight to it.
"Helpful staff, comfortable sleep, great location " Read full review on TripAdvisor   1/21/2012 Vote      
10. Front desk staff was helpful in eventually getting me checked in as my partymate (who's name the room was in) was not yet there and had to put me on the reservation.
"Helpful staff, comfortable sleep, great location " Read full review on TripAdvisor   1/21/2012 Vote      
   
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