Hilton San Antonio Hill Country Hotel Spa, San Antonio, Towel

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Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (25) bar (79) bath (10) bathroom (51) bed (52) bill (10) breakfast (82) charge (16) check in (34) check out (8) closet (6) cost (9) deal (10) dinner (37) downtown (11) fee (12) food (52) front desk (71) gym (10) hot tub (21) hotel (411) housekeeping (13) lobby (34) location (48) manager (27) money (22) parking (47) patio (15) pillow (13) pool (201) price (41) rate (22) recommend (29) restaurant (53) room (395) room service (21) service (110) shower (33) shuttle (80) spa (39) staff (114) street (12) suite (67) towel (35) tub (15) value (8) view (20) walk (9) wireless (10)

Towel

Appears in 35 comments.

60% wrote positive comments about towel

The following words were used in comments with Towel:
clean (3) desk (2) dirty (3) free (3) kid (2) liked (2) need (3) new (4) nice (3) night (4)

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1. They left the garbage and dirty glasses in the room, and while they took away the dirty towels they did not bother to replace them with new ones.

"Staff broke into safe - amongst other problems " Read full review on TripAdvisor 10/9/2011 Vote

2. Day 3 - finally showered but towels smelled of bleach.

"A glorified Hampton in without free internet " Read full review on TripAdvisor 1/8/2010 Vote

3. We noticed that there were only 3 bath towels, no wash, no hand and there were 4 of us in the room (this was written about in previous reviews and they still have not fixed this issue).

"Poor management leads to a poor hotel " Read full review on TripAdvisor 5/15/2012 Vote

4. So i of course had to go on a towel run at 11 o'clock at night.

"Poor management leads to a poor hotel " Read full review on TripAdvisor 5/15/2012 Vote

5. I went to get more towels and told the management to come check our AC.

"Poor management leads to a poor hotel " Read full review on TripAdvisor 5/15/2012 Vote

6. We made it back to our room about 8 pm and once again noticed the room as hot and you guessed it, only 3 towels for 4 guests.

"Poor management leads to a poor hotel " Read full review on TripAdvisor 5/15/2012 Vote

7. I had a young child in the room that needed a bath and to go to bed but we had to wait for an extra hour just because of the towels - if you have kids, you know how annoying that can be.

"Staff broke into safe - amongst other problems " Read full review on TripAdvisor 10/9/2011 Vote

8. They ran out of ice and towels.

"Terrible!! Do not stay here!! " Read full review on TripAdvisor 8/21/2011 Vote

9. There were only 3 towels for 4 people and the pillows we requested on the reservation were not there.

"Worst stay ever!! " Read full review on TripAdvisor 8/14/2011 Vote

10. We called for more towels and the proper pillows.

"Worst stay ever!! " Read full review on TripAdvisor 8/14/2011 Vote