Hilton San Antonio Hill Country Hotel Spa, San Antonio, Service

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Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (25) bar (79) bath (10) bathroom (51) bed (52) bill (10) breakfast (82) charge (16) check in (34) check out (8) closet (6) cost (9) deal (10) dinner (37) downtown (11) fee (12) food (52) front desk (71) gym (10) hot tub (21) hotel (411) housekeeping (13) lobby (34) location (48) manager (27) money (22) parking (47) patio (15) pillow (13) pool (201) price (41) rate (22) recommend (29) restaurant (53) room (395) room service (21) service (110) shower (33) shuttle (80) spa (39) staff (114) street (12) suite (67) towel (35) tub (15) value (8) view (20) walk (9) wireless (10)

Service

Appears in 110 comments.

52% wrote positive comments about service

The following words were used in comments with Service:
free (11) good (7) great (14) hotel (19) kid (7) management (6) nice (8) night (13)

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1. But I called ahead and asked if as a Hilton Honors member I could get the internet service free.

"Smaller property with friendly staff " Read full review on TripAdvisor 5/21/2012 Vote

2. Made great recommendations and excellent service.

"Great Hotel and Staff " Read full review on TripAdvisor 4/28/2012 Vote

3. Had the breakfast buffet in the restaurant and a late-night bite to eat in the bar -- good service and food.

"Hilton Hill Country - feels like home " Read full review on TripAdvisor 3/31/2012 Vote

4. Hotel is very nice, rooms are great, service was excellent.

"Nice hotel " Read full review on TripAdvisor 12/23/2011 Vote

5. Service was good.

"nice, clean hotel close to sea world " Read full review on TripAdvisor 12/21/2011 Vote

6. We used the complimentary shuttle service to Sea World a couple of times which was nice so that we didn't have to pay parking fees at the park.

"Convenient Location to Sea World " Read full review on TripAdvisor 11/7/2011 Vote

7. Great service in the bar and restaurant.

"Great location. Good Hotel. " Read full review on TripAdvisor 10/21/2011 Vote

8. This is a very nice hotel, clean, comfortable, quiet, with lots of amenities, great restaurant and great service.

"Great stay " Read full review on TripAdvisor 10/14/2011 Vote

9. This is not typical of the Hilton chain as they normally have excellent service.

"Sea World Nightmare " Read full review on TripAdvisor 9/21/2011 Vote

10. The great customer service from bar , restaurant and spa made up for some noise in bathroom.

"Great hotel on the westside of San Antonio! " Read full review on TripAdvisor 9/15/2011 Vote