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Rank
33rd
Out of 504

Hilton San Antonio Hill Country Hotel Spa

Average Price: $149  
 
Hotel Class:
9800 Westover Boulevard
San Antonio, 78251 View map  
3-Star Hotel Rank: 9 of 111
Average review rating: 3.12
OpinionWell Value Index: 3
Traveler reviews analyzed: TripAdvisor (197)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 71 comments. 
59% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (6)   great (5)   helpful (3)   hotel (7)   housekeeping (4)   informative (3)   internet (3)   management (3)   nice (4)    
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1. Front Desk Jesse was very courteous and helpful, nice as that is your first encounter in the hotel.
"Great Hotel and Staff " Read full review on TripAdvisor   4/28/2012 Vote      
2. Michelle Rowen who worked at the front desk was awesome.
"GREAT Hotel! " Read full review on TripAdvisor   4/16/2012 Vote      
3. Nice touches included cold bottled water at the front desk, evening wine in the lobby, and cookies in the room for Diamond members.
"Hilton Hill Country - feels like home " Read full review on TripAdvisor   3/31/2012 Vote      
4. As always I was greated in a professional and friendly manner by Eric at the front desk and taken very good care of.
"One of the best Hilton Properties I've stayed in. And I'm Diamond with Hilton " Read full review on TripAdvisor   2/12/2012 Vote      
5. Security did nothing about loud, unruly neighbors after midnight, despite three calls to front desk.
"Nice and new, but... " Read full review on TripAdvisor   1/29/2012 Vote      
6. When we got back the front desk acted like they had no idea what we were talking about and asked us why we wanted to change rooms.
"Strike one, two, three, four?, five?..... " Read full review on TripAdvisor   11/2/2011 Vote      
7. Pros:- great location with a convenient shuttle to SeaWorld- friendly front desk staff- three pools, a nice courtyard, outdoor fireplaces, play area Cons:- unfriendly restaurant staff- no kid TV channels (eg Nick Jr)- dirty/cloudy pool water.
"Great location, not up to Hilton standards " Read full review on TripAdvisor   6/18/2011 Vote      
8. The kind front desk attendant who assisted me when I couldn't access the internet in the lobby gave me a code for free internet, which was great--and worked in the room.
"Average room with beautiful surroundings " Read full review on TripAdvisor   9/22/2010 Vote      
9. Check in was quick and effortless with an attentive front desk clerk.
"Average room with beautiful surroundings " Read full review on TripAdvisor   9/22/2010 Vote      
10. Everyone was friendly from the front desk people, the staff, people in the hallway; it was a very pleasant experience.
"We would gladly stay here again! " Read full review on TripAdvisor   5/31/2010 Vote      
   
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