Home » United States » Michigan » Detroit Destinations » Detroit Hotels » Westin Book Cadillac Detroit
Back to search results
OpinionWell
Rank
2nd
Out of 93

Westin Book Cadillac Detroit

Average Daily Rate: NA  
 
Hotel Class:
1114 Washington Boulevard
Detroit, 00000 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 4.41
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (18) , MyTravelGuide (6) , TripAdvisor (175)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 18 comments. 
71% wrote positive comments about towel
The following words were used in comments with Towel:
bad (2)   bathroom (5)   clean (5)   easy (2)   floor (3)   friendly (2)   generous (2)   hotel (3)   housekeeping (3)   large (2)   nice (2)   secure (2)   service (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Also unclear was the 'green' policy: one hung a tag outside the door if one didn't want clean towels and sheets and would receive a $5 discount on hotel services, but what no one realized is that you'd have no housekeeping service at all!(A friend told the management that it was unclear that the room would not receive any attention, but mainly she received an argument about it.
"nice physical aspects but service with an "attitude" " Read full review on TripAdvisor   5/2/2012 Vote      
2. The pool was same as the staff was on hand in both faiclities to ensure towels were replenished and kept clean.
"Beautiful Hotel- Downtown Detroit " Read full review on TripAdvisor   2/20/2012 Vote      
3. They boast of ther Heavenly bedding and towels and by my opinion they have every right.
"Beautifiul Hotel! " Read full review on TripAdvisor   9/26/2011 Vote      
4. Frankly, whether my perception is correct or not, I felt that she simply did not care that (1) I had not received service in the normal course of business, (2) that I had not received service after requesting it at 4 pm, (3) and that I had no towels and only a short time to clean up, so I had no time to wait for housekeeping.
"Bad Experience " Read full review on TripAdvisor   7/17/2011 Vote      
5. We were going out for an hour and were told our room would be cleaned and we would be given fresh towels in that time.
"Bad Experience " Read full review on TripAdvisor   7/17/2011 Vote      
6. Nice large quiet room on the 12th floor, but even though I made my reservations months in advance and am a Starwood member, my late arrival left me with an ADA room, which meant no bath tub but a very generous shower & it worked well but why did the bathroom have only one towel rack and no shower caps, which were provided if one did ask.
"nice physical aspects but service with an "attitude" " Read full review on TripAdvisor   5/2/2012 Vote      
7. A bus nearby goes to the Detroit Institute of Arts and Orchestra Hall, Wayne State U, the main library, etc. The coffee maker didn't work, the alarm/radio couldn't be figured out by most of my friends or me, the windows open only if you call for a handyman with a Swiss army knife, the food is generally very expensive and less wonderful than often rated, the shower temperature couldn't be regulated, and there's no towel rack near the sink.
"Clean but problematic " Read full review on TripAdvisor   4/23/2012 Vote      
8. You don't just agree to use the same sheets and towels.
"Clean but problematic " Read full review on TripAdvisor   4/23/2012 Vote      
9. They informed me that the phone had been found turned off and under some towels on the floor of the bathroom.
"Housekeeping Will Steal Your Valuables " Read full review on TripAdvisor   2/12/2012 Vote      
10. When I mentioned that I had plans that evening and had to shower quickly and had no towels and a dirty room, she said she would call housekeeping.
"Bad Experience " Read full review on TripAdvisor   7/17/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved