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Rank
2nd
Out of 93

Westin Book Cadillac Detroit

Average Daily Rate: NA  
 
Hotel Class:
1114 Washington Boulevard
Detroit, 00000 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 4.41
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (18) , MyTravelGuide (6) , TripAdvisor (175)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 33 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
efficient (3)   floor (4)   good (4)   helpful (3)   hotel (6)   housekeeping (3)   informative (4)   management (3)   prompt (2)    
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1. Front desk help was not the best nor was the qualityof the hotels starbucks, but lets face it no cup of coffee is ever as good as your daily routine cup and i am younger so i think i recieve a good amount of age discrimination when checking into hotels.
"Awesome room " Read full review on TripAdvisor   4/24/2012 Vote      
2. The lobby is beautiful, and the valets and front desk staff were quite nice.
"Best hotel on busines trip - would definitely go back for fun " Read full review on TripAdvisor   1/12/2012 Vote      
3. Only wishes: that they had suites with configurations beyond just a single king bed; that the front desk personnel were slightly more efficient at check-in and check-out.
"Great, vibrant hotel " Read full review on TripAdvisor   12/30/2011 Vote      
4. ) The staff did everything right to leave a positive impression on me -- at every step they were helpful and friendly, from the front desk to doormen to the business center.
"Great location, great service " Read full review on TripAdvisor   10/12/2011 Vote      
5. The front desk staff are a bit distant, but who cares, and you don't get much by way of gratuities.
"Comfortable hotel right downtown. " Read full review on TripAdvisor   9/29/2011 Vote      
6. Check-in was quick and efficient, with the front desk confirming (without prompting) that I was a Starwood Preferred Guest (SPG) member, and giving us a great room on the 17th floor.
"Great experience " Read full review on TripAdvisor   8/30/2011 Vote      
7. Service was excellent from the front desk to the restaurants.
"Beautiful Hotel in the Heart of Detroit " Read full review on TripAdvisor   5/14/2011 Vote      
8. We are also memebrs of Starwood so we received a early check-in which was nice however we arrived in our room to find no waters which front desk said would be there, no big deal we called down twice before they finally brought it up.
"Overcharged " Read full review on TripAdvisor   1/20/2011 Vote      
9. It was like being in Vegas back during the boom: people rushing out to help you from your car, warm, genuine front desk staff ('I'm sorry you have to leave us,' the cute clerk pouted, when we checked out).
"Holy cow! " Read full review on TripAdvisor   1/3/2009 Vote      
10. Our only contact with the front desk after check-in was our request for a late checkout on Sunday, which was cheerily met with an affirmative.
"Wonderful Stay! " Read full review on TripAdvisor   5/20/2012 Vote      
   
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