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Rank
2nd
Out of 93

Westin Book Cadillac Detroit

Average Daily Rate: NA  
 
Hotel Class:
1114 Washington Boulevard
Detroit, 00000 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 4.41
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (18) , MyTravelGuide (6) , TripAdvisor (175)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 91 comments. 
82% wrote positive comments about service
The following words were used in comments with Service:
excellent (9)   food (9)   friendly (7)   good (10)   great (11)   hotel (36)   impeccable (4)   liked (4)   nice (5)   poor (6)    
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1. Service has always been professional and attended to promptly.
"Our favorite place to stay when we're in the D " Read full review on TripAdvisor   5/20/2012 Vote      
2. It would also be nice if they offered shuttle service to many of the venues like many of the surrounding hotels do.
"Our favorite place to stay when we're in the D " Read full review on TripAdvisor   5/20/2012 Vote      
3. I do think this hotel is really nice, I just expected better service.
"Great hotel, poor service " Read full review on TripAdvisor   5/9/2012 Vote      
4. The valet service was speedy and friendly.
"Beautiful hotel with a great location " Read full review on TripAdvisor   5/7/2012 Vote      
5. Also unclear was the 'green' policy: one hung a tag outside the door if one didn't want clean towels and sheets and would receive a $5 discount on hotel services, but what no one realized is that you'd have no housekeeping service at all!(A friend told the management that it was unclear that the room would not receive any attention, but mainly she received an argument about it.
"nice physical aspects but service with an "attitude" " Read full review on TripAdvisor   5/2/2012 Vote      
6. Wedding venue, huge rooms, several great restaurants in hotel, excellent service.
"downtown detroit hotel " Read full review on TripAdvisor   4/23/2012 Vote      
7. We found the common areas of the hotel to be bright and inviting and we very much enjoyed the hotel bar (with good service and selections) after saying our goodbyes to our friends at Roast.
"Impressive Stay " Read full review on TripAdvisor   4/11/2012 Vote      
8. What we enjoyed more was The Motor Lounge which belongs to the hotel- staff was friendly and provided good service.
"Beautiful Hotel- Downtown Detroit " Read full review on TripAdvisor   2/20/2012 Vote      
9. I can think of no reason to stay at this hotel again, especially considering the myriad of other hotels in the downtown Detroit area with a comparable or superior standard of comfort and an exceedingly higher level of customer service.
"Housekeeping Will Steal Your Valuables " Read full review on TripAdvisor   2/12/2012 Vote      
10. The doors were unmanned at the hour, but bell service was prompt.
"Great Hotel for Business, Family, or Spa Holiday " Read full review on TripAdvisor   2/1/2012 Vote      
   
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