Westin Book Cadillac Detroit, Detroit, Concierge

OpinionWell's Blog

Home » United States » Michigan » Detroit Destinations » Detroit Hotels » Westin Book Cadillac Detroit

OpinionWell
Rank

2nd

Out of 93

Westin Book Cadillac Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

1114 Washington Boulevard

Detroit, 00000 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 4.41

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (6) , Expedia (18) , TripAdvisor (175)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) bar (56) bath (9) bathroom (64) bed (60) bill (9) breakfast (22) charge (17) check in (33) check out (9) checkout (7) concierge (6) cost (9) deal (10) decor (12) dinner (20) discount (6) downtown (88) fitness room (5) food (39) front desk (33) gym (11) hotel (389) housekeeping (18) lobby (36) location (62) manager (7) neighborhood (6) parking (32) pool (31) price (28) rate (18) recommend (29) restaurant (96) room (303) room service (18) service (91) sheets (6) shower (37) spa (20) staff (94) street (11) suite (18) towel (18) tub (6) valet (36) valet parking (16) value (7) view (33) walk (36)

Concierge

Appears in 6 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The staff was very friendly, especially the porters and concierge.

"Fantastic " Read full review on TripAdvisor 3/5/2012 Vote

2. We came without doing much research on what to see (too focused on where to eat) so I have thank Stephen (one of the concierges) for his awesome suggestions on where to visit, what to eat and which areas to avoid.

"Great base for Detroit Tigers games " Read full review on TripAdvisor 6/27/2011 Vote

3. The staff that I dealt with were uniformly pleasant and efficient, from the concierge to the front desk to the bellman.

"Best Hotel Downtown " Read full review on TripAdvisor 3/29/2009 Vote

4. The concierge was nowhere to be seen and when finally reached by phone (after 3 tries), told us that they couldn't help with a reservation at an on-property restaurant because they don't own it.

"Eh...Decent " Read full review on TripAdvisor 4/23/2012 Vote

5. One bottle of water, and the concierge level with small items for breakfast and very light dinner is only open from 6AM to 10Am and 5PM to 7PM.

"Pretty nice place, Detroit has definitely seen better days. " Read full review on TripAdvisor 3/30/2012 Vote

6. I asked the concierge if there was somewhere else to print out an airline boarding pass, and she did it for me.

"Best Hotel Downtown " Read full review on TripAdvisor 3/29/2009 Vote