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Rank
4th
Out of 56

The Ritz-Carlton, South Beach

Average Daily Rate: NA  
 
Hotel Class:
1 Lincoln Road
Miami Beach, 33139 View map  
0-Star Hotel Rank: 5 of 60
Average review rating: 4.57
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (59) , MyTravelGuide (1) , Travelocity (6) , TripAdvisor (251)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 38 comments. 
50% wrote positive comments about towel
The following words were used in comments with Towel:
clean (8)   cold (3)   dirty (4)   drink (3)   fresh (3)   hotel (3)   plenty (4)   pool (8)    
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1. There's mold in the shower, ripping wallpaper, dirty sheets, and dirty towels.
"Stay anywhere else... we should've listened to the bad reviews " Read full review on TripAdvisor   9/27/2009 Vote      
2. Late room make ups also seemed to result in a lack of towels- on one occasion we got 1 bath sheet and 1 hand towel- no apologies given we just had to wait till the evening service trolley came round.
"Below expectations " Read full review on TripAdvisor   1/14/2009 Vote      
3. We went back an hour later and the room was cleaned but the staff had left a large bag of trash and dirty towels in front of our door.
"Great hotel location...guest services NEEDS some help! " Read full review on TripAdvisor   1/5/2009 Vote      
4. I even went without a towel part of the time, no one would offer until I asked.
"Great service and room MINUS the beach and pool service " Read full review on TripAdvisor   7/4/2010 Vote      
5. As we came out to lay down in the sun, the employees put down nice lounging chair covers and a towel for the back of your neck as well as your whole body.
"The Ritz-Carlton South Beach went above and beyond with service and room accomodations " Read full review on TripAdvisor   3/12/2010 Vote      
6. g cold towels and shot glass smoothies by the pool).
"Best Service " Read full review on TripAdvisor   12/16/2009 Vote      
7. Also true, our room didn't get cleaned until after lunch, but we had no problem getting enough clean towels or toiletries.
"Luxurious Getaway " Read full review on TripAdvisor   10/3/2009 Vote      
8. In addition, when we requested more towels or tea they were brought immediately.
"Luxurious Getaway " Read full review on TripAdvisor   10/3/2009 Vote      
9. I can't tell you how many towels I've unfolded, only to find that they were never washed.
"Stay anywhere else... we should've listened to the bad reviews " Read full review on TripAdvisor   9/27/2009 Vote      
10. Before we could react, she marched into the bathroom and started scooping up used towels and tipping out the bin contents, etc. whilst we just stared at her and each other.
"Not a pleasant experience. " Read full review on TripAdvisor   8/21/2009 Vote      
   
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