The Ritz-Carlton, South Beach, Miami Beach, Front Desk

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Rank

4th

Out of 56

The Ritz-Carlton, South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

1 Lincoln Road

Miami Beach, 33139 View map

0-Star Hotel Rank: 5 of 60
Average review rating: 4.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (1) , Travelocity (6) , TripAdvisor (251)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (45) bar (50) bath (10) bathroom (58) beach (401) bed (34) bill (22) breakfast (80) brunch (12) charge (19) check in (47) check out (15) complimentary (20) concierge (45) cost (26) deal (17) dinner (32) fee (10) food (127) front desk (36) gym (11) hotel (535) housekeeping (19) lobby (44) location (141) lunch (36) manager (14) massage (9) money (26) ocean (67) parking (10) pool (282) price (50) rate (29) recommend (38) restaurant (121) room (448) room service (13) service (262) shower (27) spa (47) staff (206) street (17) suite (23) towel (38) valet parking (13) value (8) view (96) walk (45)

Front desk

Appears in 36 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) breakfast (2) buffet (2) chair (2) desk (36) friendly (7) helpful (3) liked (2) management (3) rude (2) service (5) staff (10) walking (2) water (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We needed a rental car and direction to the florida keys and the front desk accommodated, my wife broke her razor and a simple call downstairs had someone with 3 razors for her immediately.

"Cant wait to return. " Read full review on TripAdvisor 8/8/2009 Vote

2. The front desk did a very good job of rectifying the situation (it wasnt easy) .

"very nice stay " Read full review on TripAdvisor 7/6/2009 Vote

3. The guys at the front desk were so friendly and check-in was a breeze.

"Wonderful stay at the Ritz! Exceeded our expectations! " Read full review on TripAdvisor 1/7/2009 Vote

4. Received 5* service from Pool, front desk, barmen, doormen who were always friendly ,efficient and ready to help, however beach staff a little less attentive ran out of towels for loungers and on the busy saturday and sunday service for drinks took a while.

"good choice for us " Read full review on TripAdvisor 11/22/2008 Vote

5. We were not thrilled with our room at check in and it took awhile to get settled into another room as front desk appeared surprisingly unorganized in taking care of this.

"At The Ritz " Read full review on TripAdvisor 10/4/2008 Vote

6. We had the best service, the front desk staff is fabulous.

"Love South Beach! " Read full review on TripAdvisor 10/2/2008 Vote

7. The front desk can be wonderful or dreadful; the pool service can be efficient or non existant, and the maid service can be prompt or delayed.

"Not so much to love at the Ritz " Read full review on TripAdvisor 7/1/2008 Vote

8. The front desk was not snooty or rude like some places.

"A must stay in south beach! " Read full review on TripAdvisor 3/12/2008 Vote

9. The front desk staff was cordial and helpful - both directly and when I called from the room.

"The right room makes the difference " Read full review on TripAdvisor 8/22/2007 Vote

10. Matthew at the front desk was incredibly accomodating and made our stay amazing from the second we walked in the lobby until the day we left.

"Fabulous South Beach Hotel " Read full review on TripAdvisor 5/10/2007 Vote