Hyatt San Antonio, San Antonio, Front Desk

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Rank

10th

Out of 504

Hyatt San Antonio	Average Price: $280 Check Rates

Hotel Class:

600 East Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 8 of 32
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , Travelocity (11) , TripAdvisor (322) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (33) balcony (13) bar (90) bath (12) bathroom (65) bed (88) breakfast (89) charge (25) check in (59) check out (19) closet (16) concierge (30) cost (26) decor (26) dinner (26) discount (13) downtown (42) fee (21) fitness center (22) food (76) front desk (59) gym (29) hotel (760) housekeeping (22) lobby (89) location (214) lunch (30) money (21) parking (105) patio (11) pillow (21) pool (127) price (61) rate (44) recommend (36) restaurant (179) room (623) room service (40) service (136) shower (37) staff (217) street (65) suite (14) towel (27) valet (24) valet parking (26) value (14) view (74) walk (169) wireless (26)

Front desk

Appears in 59 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (3) charged (4) concierge (7) desk (61) extremely (3) friendly (15) guest (3) helpful (9) hotel (11) internet (5) nice (4) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. upon arriving i was greeted by a pleasant doorman, the front desk was very helpful and considerate of my needs.

"Clean, Spacious, Pleasant for all type of travelers " Read full review on TripAdvisor 5/16/2012 Vote

2. My room included two breakfasts, which I confirmed upon check-in, and was told to bill the breakfast to my room and the front desk would take care of it.

"Nice Hotel, but have some tips for your stay " Read full review on TripAdvisor 5/3/2012 Vote

3. At checkout, I went to the front desk and they said they would take care of it.

"Nice Hotel, but have some tips for your stay " Read full review on TripAdvisor 5/3/2012 Vote

4. The hotel lobby is cavernous and impersonal but the front desk reception personnel are consistently friendly.

"Pricey but Nice! " Read full review on TripAdvisor 3/27/2012 Vote

5. Lobby is welcoming front desk Texas Friendly check ina and out fast easy.

"Flawless conference stay. " Read full review on TripAdvisor 3/4/2012 Vote

6. We got some free internet just by asking the front desk, who was very helpful.

"Good hotel, good location... a bit noisy though " Read full review on TripAdvisor 1/8/2012 Vote

7. As we checked out we clarified the bill with the attendant at the front desk who was very helpful.

"Superior Hotel & Detailed Service " Read full review on TripAdvisor 12/23/2011 Vote

8. I would give it an excellent rating if it wasnt for the gentleman at the front desk when I checked in.

"Excellent stay " Read full review on TripAdvisor 11/22/2011 Vote

9. The prompt, courteous and professional attentions at check in at the front desk, followed by a very good recommendation for lunch at a nearby authentic Mexican restaurant whilst waiting for our room to be readied for us (We had arrived several hours earlier than the official check in you see).

"The Grand Hyatt treated my wife and I as if we were their family " Read full review on TripAdvisor 11/22/2011 Vote

10. - Front desk and concierge service was friendly and helpful such as allowing my friend to pay for her part of the bill early and checking us into our flight (concierage)- Room was comfortable.

"Great hotel for a conference/meeting or vacation " Read full review on TripAdvisor 11/18/2011 Vote