Hyatt San Antonio, San Antonio, Service

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Rank

10th

Out of 504

Hyatt San Antonio	Average Price: $280 Check Rates

Hotel Class:

600 East Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 8 of 32
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , Travelocity (11) , TripAdvisor (322) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) balcony (13) bar (90) bath (12) bathroom (65) bed (88) breakfast (89) charge (25) check in (59) check out (19) closet (16) concierge (30) cost (26) decor (26) dinner (26) discount (13) downtown (42) fee (21) fitness center (22) food (76) front desk (59) gym (29) hotel (760) housekeeping (22) lobby (89) location (214) lunch (30) money (21) parking (105) patio (11) pillow (21) pool (127) price (61) rate (44) recommend (36) restaurant (179) room (623) room service (40) service (136) shower (37) staff (217) street (65) suite (14) towel (27) valet (24) valet parking (26) value (14) view (74) walk (169) wireless (26)

Service

Appears in 136 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (7) concierge (8) customer (16) drink (5) excellent (7) experience (7) food (10) friendly (19) good (21) great (22) helpful (7) hotel (35) internet (9) liked (5) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very nice rooms and service overall.

"Grand stay an hotel, poorly managed checkout " Read full review on TripAdvisor 4/30/2012 Vote

2. Great room service, close to attractions and restaurants, and terrific customer service.

"What a Great Hotel! " Read full review on TripAdvisor 4/26/2012 Vote

3. While this is a convetion hotel, its location and service makes it a good place to enjoy the San Antonio area.

"Wonderful Location " Read full review on TripAdvisor 4/16/2012 Vote

4. Good service; nice clean modern room.

"very nice " Read full review on TripAdvisor 4/1/2012 Vote

5. I had much better service at 'free wifi' hotels.

"Good Staff, Average rooms, costly internet " Read full review on TripAdvisor 3/24/2012 Vote

6. The staff was very accommodating, especially the Concierge Service.

"Good Staff, Average rooms, costly internet " Read full review on TripAdvisor 3/24/2012 Vote

7. Friendly staff, great service and the Riverwalk--what more can you ask for.

"Get the respire room if you have allergies and you won't be sorry " Read full review on TripAdvisor 3/23/2012 Vote

8. We frequented the bar quite a few times for late night drink and the staff were friendly and service was good.

"Excellent location, cold beer and friendly staff " Read full review on TripAdvisor 3/1/2012 Vote

9. The only exception to good service was in the restaurant for breakfast.

"Excellent service " Read full review on TripAdvisor 2/20/2012 Vote

10. great service and at a Great location.

"Amazing ! " Read full review on TripAdvisor 2/14/2012 Vote