Crowne Plaza San Antonio Riverwalk, San Antonio, Staff

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (53) bathroom (29) bed (59) bill (8) breakfast (50) charge (32) check in (31) check out (6) complimentary (5) concierge (5) cost (16) deal (16) decor (12) dinner (11) discount (5) downtown (24) fee (15) fitness center (11) food (34) front desk (59) hot tub (12) hotel (492) housekeeping (17) lobby (33) location (90) maid (6) manager (18) money (14) parking (113) pillow (11) pool (39) price (54) rate (39) recommend (26) restaurant (88) room (319) room service (16) service (71) shower (22) staff (155) street (46) to park (9) towel (23) valet (46) valet parking (23) value (14) view (22) walk (129) wireless (7)

Staff Traveler Insight - Staff Issues

Appears in 155 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
clean (11) desk (22) efficient (7) excellent (7) friendly (41) good (7) great (10) helpful (41) hotel (33) liked (9) nice (17) night (13) pleasant (10) professional (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was excellent from the friendly front desk staff, to the very helpful valets and parking attendants.

"Excellent service, OK location " Read full review on TripAdvisor 5/21/2012 Vote

2. The front desk staff were professional, seemed concerned about my needs and offered me options for what type of room I wanted to stay in, even though they had my preference on file, to ensure my comfort.

"Excellent Choice for Business Travel " Read full review on TripAdvisor 5/16/2012 Vote

3. My room was quite comfortable, and the staff also provided a mini-fridge and microwave (upon request) free of charge.

"Very good room, Excellent Bar and Restaurant " Read full review on TripAdvisor 5/6/2012 Vote

4. The staff makes me feel so welcome and respected everytime.

"Highly recommended !!! " Read full review on TripAdvisor 5/3/2012 Vote

5. The front desk and the gift shop staff are so helpful with directions and ideas for places to go and see.

"Highly recommended !!! " Read full review on TripAdvisor 5/3/2012 Vote

6. you and all of the staff made our stay perfect.

"Service beyond compare " Read full review on TripAdvisor 5/1/2012 Vote

7. All staff was excellent.

"Excellent hotel Experience for Conference " Read full review on TripAdvisor 4/29/2012 Vote

8. I was concerned that we would receive attitude because we weren't booking through the hotel, but the staff was fantastic.

"Great hotel for the Hotwire price " Read full review on TripAdvisor 4/24/2012 Vote

9. Staff was very helpful and very kind.

"Good hotel " Read full review on TripAdvisor 4/23/2012 Vote

10. Staff was friednly and attentive.

"Clean hotel and staff was friendly. " Read full review on TripAdvisor 4/2/2012 Vote