Crowne Plaza San Antonio Riverwalk, San Antonio, Service

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (53) bathroom (29) bed (59) bill (8) breakfast (50) charge (32) check in (31) check out (6) complimentary (5) concierge (5) cost (16) deal (16) decor (12) dinner (11) discount (5) downtown (24) fee (15) fitness center (11) food (34) front desk (59) hot tub (12) hotel (492) housekeeping (17) lobby (33) location (90) maid (6) manager (18) money (14) parking (113) pillow (11) pool (39) price (54) rate (39) recommend (26) restaurant (88) room (319) room service (16) service (71) shower (22) staff (155) street (46) to park (9) towel (23) valet (46) valet parking (23) value (14) view (22) walk (129) wireless (7)

Service

Appears in 71 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
excellent (9) floor (3) good (5) great (12) hotel (17) liked (4) problem (4) slow (3) staff (8) taxi (4) valet (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was excellent from the friendly front desk staff, to the very helpful valets and parking attendants.

"Excellent service, OK location " Read full review on TripAdvisor 5/21/2012 Vote

2. There is a self parking garage across the street from the hotel, which is about $10 cheaper per day than valet service.

"Excellent service, OK location " Read full review on TripAdvisor 5/21/2012 Vote

3. Service is excellent and should not be negated.

"Great service, but disappointing location " Read full review on TripAdvisor 5/18/2012 Vote

4. Service like this is hard to come by these days.

"Excellent Choice for Business Travel " Read full review on TripAdvisor 5/16/2012 Vote

5. I could not be happier with the service that the front desk provided me throughout a two-week stay; whether they connected me to another guest room or mailed my postcards, they were quite helpful.

"Very good room, Excellent Bar and Restaurant " Read full review on TripAdvisor 5/6/2012 Vote

6. This hotel was dated and service was decent.

"Average stay at the Plaza " Read full review on TripAdvisor 5/3/2012 Vote

7. Clean, well maintained property, excellent pool/hot tub, very comfortable bed, meticulous housekeeping, sumptuous breakfast buffet and truly outstanding service.

"Service beyond compare " Read full review on TripAdvisor 5/1/2012 Vote

8. We had never stayed anywhere with valet parking and quickly fell in love with the service.

"Great hotel for the Hotwire price " Read full review on TripAdvisor 4/24/2012 Vote

9. I have never stayed at a hotel with such great service.

"Impeccable service! " Read full review on TripAdvisor 4/5/2012 Vote

10. We had great service and a super team meeting at this hotel.

"Team Meeting " Read full review on TripAdvisor 1/27/2012 Vote