Crowne Plaza San Antonio Riverwalk, San Antonio, Room Service

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Crowne Plaza San Antonio Riverwalk

OpinionWell
Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (10) bar (53) bathroom (29) bed (59) bill (8) breakfast (50) charge (32) check in (31) check out (6) complimentary (5) concierge (5) cost (16) deal (16) decor (12) dinner (11) discount (5) downtown (24) fee (15) fitness center (11) food (34) front desk (59) hot tub (12) hotel (492) housekeeping (17) lobby (33) location (90) maid (6) manager (18) money (14) parking (113) pillow (11) pool (39) price (54) rate (39) recommend (26) restaurant (88) room (319) room service (16) service (71) shower (22) staff (155) street (46) to park (9) towel (23) valet (46) valet parking (23) value (14) view (22) walk (129) wireless (7)

Room service

Appears in 16 comments.

25% wrote positive comments about room service

The following words were used in comments with Room service:
dirty (3) fast (2) food (2) good (3) hallway (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Room service reasonable, fast and good selection.

"Great Breakfast " Read full review on TripAdvisor 7/25/2009 Vote

2. Also room service was good too.

"Great Location! " Read full review on TripAdvisor 4/13/2009 Vote

3. Fast room service and did I mention the awesomecomfy beds.

"Amazing value, cleanliness, service, LOVED IT!! " Read full review on TripAdvisor 6/24/2007 Vote

4. The hotel location was perfect for enjoying the downtown area and I loved that room service was available 24hrs.

"Good service, great location " Read full review on TripAdvisor 12/22/2011 Vote

5. I order room service only to NOT receive it.

"Horrible customer service!!!! " Read full review on TripAdvisor 10/30/2011 Vote

6. When I called to inquire, the manager from room service lied and mentioned she called me back about my order.

"Horrible customer service!!!! " Read full review on TripAdvisor 10/30/2011 Vote

7. All of the staff from the front desk, to the room service, to the bar staff are all really nice.

"The only thing lacking is location " Read full review on TripAdvisor 10/3/2011 Vote

8. OMG~the room service attendant was a mute.

"Lobby is misleading " Read full review on TripAdvisor 4/14/2010 Vote

9. We came back and purchased a movie for the evening and ordered dessert from Room Service.

"Nickel and Dime " Read full review on TripAdvisor 3/17/2010 Vote

10. In addition, food from room service could be found in our hall morning and night and they did not do a good job of keeping clean towels at the pool or vending machines stocked.

"You don't get the whole story from the online advertisements " Read full review on TripAdvisor 7/8/2009 Vote