Crowne Plaza San Antonio Riverwalk, San Antonio, Room Service

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 16 comments.

25% wrote positive comments about room service

The following words were used in comments with Room service:
dirty (3) fast (2) food (2) good (3) hallway (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room service reasonable, fast and good selection.

"Great Breakfast " Read full review on TripAdvisor 7/25/2009 Vote

2. Also room service was good too.

"Great Location! " Read full review on TripAdvisor 4/13/2009 Vote

3. Fast room service and did I mention the awesomecomfy beds.

"Amazing value, cleanliness, service, LOVED IT!! " Read full review on TripAdvisor 6/24/2007 Vote

4. The hotel location was perfect for enjoying the downtown area and I loved that room service was available 24hrs.

"Good service, great location " Read full review on TripAdvisor 12/22/2011 Vote

5. When I called to inquire, the manager from room service lied and mentioned she called me back about my order.

"Horrible customer service!!!! " Read full review on TripAdvisor 10/30/2011 Vote

6. I order room service only to NOT receive it.

"Horrible customer service!!!! " Read full review on TripAdvisor 10/30/2011 Vote

7. All of the staff from the front desk, to the room service, to the bar staff are all really nice.

"The only thing lacking is location " Read full review on TripAdvisor 10/3/2011 Vote

8. OMG~the room service attendant was a mute.

"Lobby is misleading " Read full review on TripAdvisor 4/14/2010 Vote

9. We came back and purchased a movie for the evening and ordered dessert from Room Service.

"Nickel and Dime " Read full review on TripAdvisor 3/17/2010 Vote

10. In addition, food from room service could be found in our hall morning and night and they did not do a good job of keeping clean towels at the pool or vending machines stocked.

"You don't get the whole story from the online advertisements " Read full review on TripAdvisor 7/8/2009 Vote