Philadelphia Westin, Philadelphia, Staff

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Rank

3rd

Out of 177

Philadelphia Westin	Average Price: $320 Check Rates

Hotel Class:

99 South 17th Street at Liberty Place

Philadelphia, 19103 View map

4-Star Hotel Rank: 3 of 18
Average review rating: 4.08

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (417) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (25) bar (67) bath (20) bathroom (75) bed (142) bill (19) breakfast (64) charge (24) check in (73) check out (15) checkout (15) complimentary (11) concierge (55) cost (25) deal (23) decor (25) dinner (28) downtown (34) fee (12) food (49) front desk (111) gym (22) hotel (672) housekeeping (28) lobby (120) location (229) manager (21) minibar (10) money (14) parking (81) pillow (17) price (69) rate (68) recommend (50) restaurant (126) room (569) room service (48) service (168) shower (57) staff (226) street (54) suite (33) to park (11) towel (21) valet (66) valet parking (32) value (19) view (22) walk (60) wireless (21)

Staff

Appears in 226 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (12) clean (12) comfortable (12) concierge (9) courteous (9) desk (26) excellent (9) friendly (73) good (14) great (29) helpful (49) hotel (49) location (16) need (12) nice (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The rooms were very nice and the staff was helpful.

"Great Hotel In Philly " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was responsive, accommodating, and knowledgeable.

"Nice room, excellent staff " Read full review on TripAdvisor 4/1/2012 Vote

3. the staff was extremely friendly and helpful.

"Lovely experience in city of LOVE " Read full review on TripAdvisor 3/31/2012 Vote

4. Good location, nice room, everything a business traveler seeks plus a very knowledgable and helpful staff.

"fine property, great staff " Read full review on TripAdvisor 3/27/2012 Vote

5. The cleaning staff does a great job here.

"Great hotel and a amazing Location. " Read full review on TripAdvisor 3/22/2012 Vote

6. The staff was very friendly and helpful, no complaints there.

"Great Stay at the Westin! " Read full review on TripAdvisor 3/8/2012 Vote

7. The service level from the hotel staff was prompt and friendly with any requests.

"The Perfection Location, Excellent Service, Lives Up to the Westin Brand " Read full review on TripAdvisor 2/29/2012 Vote

8. Actually, all staff were with the exception of our overnight front desk clerk when we checked in- he switched us to a double room that was poorly cleaned even though I'd called ahead to let them know we'd be arriving late.

"Great location, service " Read full review on TripAdvisor 2/28/2012 Vote

9. High marks to the friendly staff.

"Very nice...a couple of caveats.... " Read full review on TripAdvisor 2/26/2012 Vote

10. On to more important matters: the front door/valet staff made for a very positive welcome; you were truly welcomed.

"Very nice...a couple of caveats.... " Read full review on TripAdvisor 2/26/2012 Vote