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OpinionWell
Rank
3rd
Out of 177

Philadelphia Westin

Average Price: $320  
 
Hotel Class:
99 South 17th Street at Liberty Place
Philadelphia, 19103 View map  
4-Star Hotel Rank: 3 of 18
Average review rating: 4.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (417) , YahooTravel (14)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 55 comments. 
82% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (4)   desk (11)   dinner (3)   excellent (6)   friendly (12)   good (4)   great (8)   helpful (18)   hotel (4)   liked (3)   location (5)   maid (3)   recommend (5)    
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1. On our return I asked the concierge to print out an email, which they were happy to do and also to see about this crib.
"Really nice hotel, bargain price too! " Read full review on TripAdvisor   4/8/2012 Vote      
2. the concierges helped us with so may things, quit was very stressful and they managed and helped to relieve some stress and allow us to focus on the immediate problem.
"Gerri and richard are great concierges! " Read full review on TripAdvisor   3/25/2012 Vote      
3. On the positive side, the staff, especially the concierge, was very friendly and helpful in helping our family navigate around town.
"Not your typical Westin " Read full review on TripAdvisor   1/29/2012 Vote      
4. Before I arrived at the hotel Gerri the concierge helped me with a dinner reservation at Tinto, best spot for a massage, flower arrangement and complimentary bottle of wine and chocolate covered strawberries.
"Best Concierge " Read full review on TripAdvisor   11/15/2011 Vote      
5. From the front door, to the reception, to the concierge, EVERYONE was exceptionally friendly, knowledgable and helpful.
"Comfortable, convenient and friendly " Read full review on TripAdvisor   10/30/2011 Vote      
6. Likes: Good location, close to everything and within walking distance to most things; great friendly and welcoming staff; excellent concierge service; very comfortable and largish sized rooms; well fitted rooms; and of course .
"Great hotel in a great business location " Read full review on TripAdvisor   10/14/2011 Vote      
7. The concierge, Gerri Diggins, was also just amazing.
"Great customer service at the Westin " Read full review on TripAdvisor   10/3/2011 Vote      
8. The concierge was very helpful but she was not there all the time.
"Good location and well appointed rooms " Read full review on TripAdvisor   9/20/2011 Vote      
9. Good concierge, check-in was easy and the room was spacious and nice.
"Great location and service but bland overall " Read full review on TripAdvisor   9/12/2011 Vote      
10. The concierge recommended great places to eat and see.
"Great location and staff " Read full review on TripAdvisor   9/4/2011 Vote      
   
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