1. In spite of initial problems with parking (the street was blocked off for construction, and there was no way to even drive in front of the hotel, so we ended up looping around the hotel twice before we found a spot to park), I knew from previous experiences that Westin hotels were very high quality, and I was ready to forgive the front desk assistant who acted surprised (and didn't really seem to care) when we told her the whole street in front of the hotel was blocked .