Philadelphia Westin, Philadelphia, Service

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Rank

3rd

Out of 177

Philadelphia Westin	Average Price: $320 Check Rates

Hotel Class:

99 South 17th Street at Liberty Place

Philadelphia, 19103 View map

4-Star Hotel Rank: 3 of 18
Average review rating: 4.08

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (417) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (25) bar (67) bath (20) bathroom (75) bed (142) bill (19) breakfast (64) charge (24) check in (73) check out (15) checkout (15) complimentary (11) concierge (55) cost (25) deal (23) decor (25) dinner (28) downtown (34) fee (12) food (49) front desk (111) gym (22) hotel (672) housekeeping (28) lobby (120) location (229) manager (21) minibar (10) money (14) parking (81) pillow (17) price (69) rate (68) recommend (50) restaurant (126) room (569) room service (48) service (168) shower (57) staff (226) street (54) suite (33) to park (11) towel (21) valet (66) valet parking (32) value (19) view (22) walk (60) wireless (21)

Service

Appears in 168 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (13) comfortable (9) concierge (11) customer (14) desk (12) excellent (20) food (9) friendly (22) good (11) great (37) hotel (41) internet (11) location (10) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have had WAY BETTER service and amenities in hotels for under $100.

"Missed on all the Little Stuff " Read full review on TripAdvisor 5/13/2012 Vote

2. Good service, clean rooms and a nice Sunday buffet breakfast.

"THE Place To Stay in Center City " Read full review on TripAdvisor 5/11/2012 Vote

3. Service and attentiveness by Michelle was excellent.

"Winthrope & Valentine " Read full review on TripAdvisor 4/22/2012 Vote

4. This westin is very nice maybe a bit dark in Lobby but the services were outstanding.

"Gerri and richard are great concierges! " Read full review on TripAdvisor 3/25/2012 Vote

5. The only outstanding service was from the valets.

"Mediocre in Center City " Read full review on TripAdvisor 2/20/2012 Vote

6. the pleasant surprises on our weekend trip to philly were the extremely competetive pricing and superb service at the hotel.

"philly phuntimes " Read full review on TripAdvisor 2/3/2012 Vote

7. The Sofitel down the road is much more service friendly.

"Broken promises " Read full review on TripAdvisor 12/24/2011 Vote

8. The service has been great.

"Broken promises " Read full review on TripAdvisor 12/24/2011 Vote

9. The service was excellent.

"Couldn't ask for more " Read full review on TripAdvisor 11/27/2011 Vote

10. Gold or Platinum Starwood Preferred customers DO get free internet service however.

"Very clean with great service " Read full review on TripAdvisor 11/26/2011 Vote