1. Also, the hotel guidebook gives you an EXTENSIVE list of things that the hotel can provide for free or let you borrow (never knew that hotels had diaper warmers, running strollers, contact lens solution, etc.) - but they do not bother putting the true 4 star things in the room itself (in my mind that includes shower gel, Q-tips, and cotton balls, but could and perhaps should expand to the shoe mitt, shower cap, sewing kit, and mouthwash - unnecessary most of the time and probably a huge wasted cost but always a nice gesture).