Madison Hotel, Memphis, Front Desk

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Rank

2nd

Out of 238

Madison Hotel	Average Price: $248 Check Rates

Hotel Class:

79 Madison Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (326) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (56) bath (8) bathroom (54) bed (52) bill (15) breakfast (112) charge (25) check in (37) check out (10) complimentary (28) concierge (9) cost (10) decor (8) dinner (32) downtown (75) fee (16) food (51) front desk (61) gym (13) hotel (537) housekeeping (20) lobby (36) location (84) manager (26) money (13) parking (27) patio (9) pillow (12) pool (21) price (38) rate (25) recommend (39) refund (7) restaurant (88) room (450) room service (25) service (147) sheets (10) shower (25) staff (224) street (56) suite (31) towel (13) tub (14) valet (66) valet parking (18) value (7) view (91) walk (30)

Front desk Traveler Insight - Friendly Front Desk

Appears in 61 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) helpful (7) hotel (8) housekeeping (7) need (2) nice (8) outstanding (2) professional (2) reservation (3) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was always friendly and accommodating.

"Madison Hotel - Memphis " Read full review on TripAdvisor 2/22/2012 Vote

2. The front desk staff were absolutely wonderful.

"Still here...but reviewing anyway... :) " Read full review on TripAdvisor 1/22/2012 Vote

3. Even Best Western gives toothpaste at the front desk for free.

"Not Worth the Money " Read full review on TripAdvisor 11/23/2011 Vote

4. While some of the front desk staff were lovely, others were haughty rather than polite or hospitable.

"Great marketing, poor reality " Read full review on TripAdvisor 11/16/2011 Vote

5. Our check in went very well and the front desk was extremely helpful.

"Disappointing stay " Read full review on TripAdvisor 6/19/2011 Vote

6. Checked in with strawberries & champagne and the front desk staff and doormen were professional and courteous.

"Great Experience " Read full review on TripAdvisor 4/27/2011 Vote

7. Then shortly after settling in to the room, I got a call from the front desk saying they forgot to get an imprint of my card and that I needed to go back down to take care of it.

"Fine, not fantastic " Read full review on TripAdvisor 4/27/2011 Vote

8. The ladies at the front desk were very nice.

"Not what I was expecting..... " Read full review on TripAdvisor 1/4/2011 Vote

9. The front desk staff was pleasant and efficient as were the valet attendants.

"Wonderful night away " Read full review on TripAdvisor 8/23/2010 Vote

10. The two women working the front desk were extremely nice and offered to watch our bags, and promised to call us just as soon as a room opened.

"We were LOCKED OUT OF THE ENTIRE HOTEL for over 10mins " Read full review on TripAdvisor 8/16/2010 Vote