Madison Hotel, Memphis, Manager

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Rank

2nd

Out of 238

Madison Hotel	Average Price: $248 Check Rates

Hotel Class:

79 Madison Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (326) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (56) bath (8) bathroom (54) bed (52) bill (15) breakfast (112) charge (25) check in (37) check out (10) complimentary (28) concierge (9) cost (10) decor (8) dinner (32) downtown (75) fee (16) food (51) front desk (61) gym (13) hotel (537) housekeeping (20) lobby (36) location (84) manager (26) money (13) parking (27) patio (9) pillow (12) pool (21) price (38) rate (25) recommend (39) refund (7) restaurant (88) room (450) room service (25) service (147) sheets (10) shower (25) staff (224) street (56) suite (31) towel (13) tub (14) valet (66) valet parking (18) value (7) view (91) walk (30)

Manager

Appears in 26 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
complimentary (2) desk (2) floor (2) generous (2) hotel (8) management (26) message (2)

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1. We were offered the chance to speak to the cleaning manager but we were more concerned with checking out.

"A Good hotel but with much more potential given a few tweaks " Read full review on TripAdvisor 8/21/2011 Vote

2. The manager was nice enought but she and the staff seemed to be inept in getting things back on track.

"Customer Service was on vacation when I stayed there last " Read full review on TripAdvisor 8/9/2010 Vote

3. We ordered a bottle of champagne for the celebration but it took FOREVER getting there so the bar manager ended up sending it up free for our inconvenience.

"Loved it! " Read full review on TripAdvisor 6/8/2008 Vote

4. Staff top-notch (minus front-desk at check-in and manager at check-), of course.

"Mistakes at check-in were disappointing, but all else still grand " Read full review on TripAdvisor 5/7/2012 Vote

5. Well that' was our experience, even after speaking with the manager.

"good but...... " Read full review on TripAdvisor 3/20/2012 Vote

6. the food service manager,Cedric, was a delightful and very knowledgeble.

"By Far The Best " Read full review on TripAdvisor 11/27/2011 Vote

7. Though Priceline agreed to refund us the full amount as long as Madison would not charge Priceline, the hotel manager would not agree to refund Priceline, hence, we wouldn't get the full money back.

"The WORST hotel to deal with " Read full review on TripAdvisor 10/30/2011 Vote

8. While checking in, the front-end manager assisted us.

"Luxury at a Great Price " Read full review on TripAdvisor 9/2/2011 Vote

9. Finally, I was able to speak with a floor manager by phone & all she did was promise to talk with the Exec Housekeeper.

"Housekeeping steals " Read full review on TripAdvisor 8/3/2011 Vote

10. The sales manager TOTALLY made up for it.

"Not your typical hotel in both good and bad ways... " Read full review on TripAdvisor 8/2/2011 Vote