Madison Hotel, Memphis, Concierge

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Rank

2nd

Out of 238

Madison Hotel	Average Price: $248 Check Rates

Hotel Class:

79 Madison Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (326) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (17) bar (56) bath (8) bathroom (54) bed (52) bill (15) breakfast (112) charge (25) check in (37) check out (10) complimentary (28) concierge (9) cost (10) decor (8) dinner (32) downtown (75) fee (16) food (51) front desk (61) gym (13) hotel (537) housekeeping (20) lobby (36) location (84) manager (26) money (13) parking (27) patio (9) pillow (12) pool (21) price (38) rate (25) recommend (39) refund (7) restaurant (88) room (450) room service (25) service (147) sheets (10) shower (25) staff (224) street (56) suite (31) towel (13) tub (14) valet (66) valet parking (18) value (7) view (91) walk (30)

Concierge

Appears in 9 comments.

The following words were used in comments with Concierge:

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1. I wish the concierge recommended we rent a car instead of using a taxi since the fees were crazy.

"Nice Hotel in Downtown " Read full review on Expedia 3/13/2009 Vote

2. Stacey Jackson - concierge - wonderful girl and very good at her job - thank you so much for making our stay special.

"Really felt at home here " Read full review on TripAdvisor 11/5/2008 Vote

3. Hotel arranged Graceland tour and their concierge actually took us to the airport in his car, as it was a late Sunday.

"Great Experience " Read full review on TripAdvisor 4/27/2011 Vote

4. Check in was easy but the rate was wrong, concierge was never on their game.

"Poor communication = poor trip :( " Read full review on TripAdvisor 5/6/2010 Vote

5. Starting with a friendly door man, beautiful entry and lobby, and ending with the housekeeping and concierge staff, this was among my most impressive hotel experiences in my many years of travel.

"Totally First Class place " Read full review on TripAdvisor 10/12/2009 Vote

6. From our initial greetings through Michael, the valet/doorman, to Stacey, the concierge, our entire stay at the Madison was first rate.

"Outstanding stay at Madison " Read full review on TripAdvisor 2/16/2009 Vote

7. When we arrived and the following day, there were no maps of Memphis at the reception (we had to go to the concierge at the Peabody for a map!), We had no bell boy to take up our bags to the room, we took our own.

"Very disappointed " Read full review on TripAdvisor 9/3/2007 Vote

8. I called the concierge two days before we were to leave, and requested an 11:30 pickup.

"Managerial Mayhem " Read full review on TripAdvisor 8/27/2007 Vote

9. It was hard to find a concierge on duty the weekend we were there so ended up booking our own tours.

"Not as good as advertised " Read full review on TripAdvisor 11/22/2008 Vote