Omni Houston, Houston, Front Desk

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (33) bathroom (40) bed (29) bill (8) breakfast (52) charge (10) check in (22) check out (7) complimentary (14) concierge (18) cost (10) deal (8) decor (16) dinner (11) food (38) front desk (27) gym (16) highway (7) hotel (363) housekeeping (11) landscape (7) lobby (48) location (57) manager (7) money (7) parking (75) pillow (7) pool (87) price (19) rate (32) recommend (20) restaurant (50) room (265) room service (23) service (112) sheets (6) shower (15) shuttle (14) spa (21) staff (99) suite (16) towel (13) tub (10) valet (27) valet parking (12) value (11) view (19) walk (22) wireless (17)

Front desk Traveler Insight - Friendly Front Desk

Appears in 27 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (9) friendly (6) garage (4) great (3) helpful (3) hotel (3) nice (3) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Loved our room service from valet parking to front desk was great gorgeous pool.

"Great surprise inside the loop " Read full review on TripAdvisor 3/17/2012 Vote

2. The rooms were nice, the front desk was accommodating, the only thing I really had a problem with was the parking.

"Omni is okay " Read full review on TripAdvisor 2/17/2012 Vote

3. The front desk was very informative and helped us with the free parking garage in the back.

"Awesome Experience at the Omni Houston Hotel " Read full review on TripAdvisor 7/16/2011 Vote

4. *Comfortable bed*Nice waffle robes in room*Room Service breakfast was quick and food was delicious*Front desk staff very friendly and helpfulCONS:*Free parking is a long walk from hotel (especially in the Houston heat!)*Rooms are not very clean.

"Good but not Great - but it could be.... " Read full review on TripAdvisor 7/11/2011 Vote

5. The front desk and concierge staff were fantastic.

"Great hotel and service - but won't go back " Read full review on TripAdvisor 7/8/2011 Vote

6. Eva on the front desk deserves special mention - she really looked after us, even down to giving us decent razors to shave with.

"Great service and a pleasant stay " Read full review on TripAdvisor 7/4/2011 Vote

7. The front desk staff was quite efficient, but they were not particularly friendly and did not give us any information about the hotel, parking, etc. The first evening of our stay, as we were getting ready for dinner, we noticed there was no shampoo in the room.

"Nice Property but Terrible Service " Read full review on TripAdvisor 9/10/2010 Vote

8. From the front desk to the cleaning crew and banquet staff, all were friendly and more than welcoming to visitors.

"Amazing, clean and spacious hotel " Read full review on TripAdvisor 8/1/2010 Vote

9. We chose free parking which is in a parking garage behind/side of the Omni (pull the ticket and have it validated at the front desk for free stay.

"Excellent service, beautiful grounds, very nice refurbished rooms " Read full review on TripAdvisor 7/13/2010 Vote

10. Front desk staff were extremely helpful and at night, they offer free flutes of champagne.

"Fantastic gem of a pet friendly hotel " Read full review on TripAdvisor 6/21/2010 Vote