Omni Houston, Houston, Service

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (33) bathroom (40) bed (29) bill (8) breakfast (52) charge (10) check in (22) check out (7) complimentary (14) concierge (18) cost (10) deal (8) decor (16) dinner (11) food (38) front desk (27) gym (16) highway (7) hotel (363) housekeeping (11) landscape (7) lobby (48) location (57) manager (7) money (7) parking (75) pillow (7) pool (87) price (19) rate (32) recommend (20) restaurant (50) room (265) room service (23) service (112) sheets (6) shower (15) shuttle (14) spa (21) staff (99) suite (16) towel (13) tub (10) valet (27) valet parking (12) value (11) view (19) walk (22) wireless (17)

Service

Appears in 112 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
excellent (7) fantastic (7) food (10) free (16) friendly (8) good (11) great (16) helpful (5) hotel (32) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service is great- always knew my name on phone or in person, parking was a non-issue, and the lobby is beautiful.

"Beautiful hotel, fantastic location " Read full review on TripAdvisor 4/23/2012 Vote

2. I have been staying in several comparable hotels around the Galleria area and the Omni is definitely a stand-out for both service and beauty of the property.

"Beautiful hotel, fantastic location " Read full review on TripAdvisor 4/23/2012 Vote

3. The hotel is lovely, the grounds immaculate, and service is outstanding as well.

"Comfortable beds! " Read full review on TripAdvisor 4/23/2012 Vote

4. I'll pay the extra for the impeccable service.

"Impeccable Service " Read full review on TripAdvisor 4/13/2012 Vote

5. Dinner and lunch were divine foods and the service was just great.

"Sweet comfort " Read full review on TripAdvisor 4/4/2012 Vote

6. Like I say service was great but the hotel really needs some work.

"Nice but tired hotel " Read full review on TripAdvisor 3/18/2012 Vote

7. Service is very good - the staff is friendly and helpful.

"Wish It was Better but it just came up short " Read full review on TripAdvisor 3/10/2012 Vote

8. Service is actually very good.

"Wish It was Better but it just came up short " Read full review on TripAdvisor 3/10/2012 Vote

9. From the moment we checked into the Omni we were impressed with the service.

"Excellent Service " Read full review on TripAdvisor 2/21/2012 Vote

10. Joining the Omni loyalty program is worthwhile, as it gave us free in-room wireless, turn-down service, and a very nice touch with a beverage of choice delivered to the room in the morning.

"Fantastic service, comfortable stay " Read full review on TripAdvisor 1/8/2012 Vote