Omni Houston, Houston, Manager

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

The following words were used in comments with Manager:

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1. There are nice touches throughout - like champagne upon arrival, a helpful front of house staff, and courteous managers.

"Solid Service, Nice Stay - Caution on Overbooks " Read full review on TripAdvisor 9/30/2007 Vote

2. The manager stepped in during the checkin process and tried to satisfy me by saying they would let us stay in another room and they would get my requested room ready.

"Wish It was Better but it just came up short " Read full review on TripAdvisor 3/10/2012 Vote

3. The manager informed me that 'third party reservations' were unreliable and not guaranteed.

"King Size Option Reluctantly Granted " Read full review on Travelocity 2/1/2010 Vote

4. Manager never followed up.

"Needs help! " Read full review on TripAdvisor 12/25/2007 Vote

5. The front desk manager was receptive of my complaint and offered to make amends which were to my satisfaction.

"A hint of luxury " Read full review on TripAdvisor 4/26/2012 Vote

6. I did tell the manager I was disappointed and why.

"I love omnis so was disappointed with the poor service - I do not recommend this hotel - better choices in Houston " Read full review on TripAdvisor 11/13/2011 Vote

7. Asked to speak to a manager about a problem but was told he was on a conference call and too busy to talk to us.

"Needs help! " Read full review on TripAdvisor 12/25/2007 Vote