Omni Houston, Houston, Staff

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Rank

8th

Out of 718

Omni Houston	Average Price: $225 Check Rates

Hotel Class:

4 Riverway

Houston, 77056 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (181) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (33) bathroom (40) bed (29) bill (8) breakfast (52) charge (10) check in (22) check out (7) complimentary (14) concierge (18) cost (10) deal (8) decor (16) dinner (11) food (38) front desk (27) gym (16) highway (7) hotel (363) housekeeping (11) landscape (7) lobby (48) location (57) manager (7) money (7) parking (75) pillow (7) pool (87) price (19) rate (32) recommend (20) restaurant (50) room (265) room service (23) service (112) sheets (6) shower (15) shuttle (14) spa (21) staff (99) suite (16) towel (13) tub (10) valet (27) valet parking (12) value (11) view (19) walk (22) wireless (17)

Staff

Appears in 99 comments.

98% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (9) clean (7) courteous (8) desk (11) efficient (6) excellent (5) friendly (33) great (13) helpful (27) hotel (30) nice (13) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was friendly and checkout was a breeze.

"Needs major update " Read full review on TripAdvisor 5/18/2012 Vote

2. Upon our arrival and throughout our stay, the staff and personnel were VERY friendly and VERY helpful.

"More Luxurious Than Expected " Read full review on TripAdvisor 5/5/2012 Vote

3. The staff was very attentive.

"Excellent customer service " Read full review on TripAdvisor 4/23/2012 Vote

4. The stand out features about this hotel is not the physical property but rather the VERY attentive staff from the moment we pulled up to the door, the Valets offered door service, car to door, after I checked in, from then on, every staff member used my name, not 'ma'am' or 'Ms.

"Impeccable Service " Read full review on TripAdvisor 4/13/2012 Vote

5. The breakfast buffet was more than enough and again, the wait staff was very attentive.

"Impeccable Service " Read full review on TripAdvisor 4/13/2012 Vote

6. Service is very good - the staff is friendly and helpful.

"Wish It was Better but it just came up short " Read full review on TripAdvisor 3/10/2012 Vote

7. The breakfast buffet was about $24 when tip is included but it was very good with omlets/eggs to order and the wait staff was very friendly and helpful.

"A quiet enclave away from the highway " Read full review on TripAdvisor 3/5/2012 Vote

8. In all the years I have stayed at the hotel the staff has been consistently friendly and helpful, in fact I would say that it is a hallmark of this hotel.

"A quiet enclave away from the highway " Read full review on TripAdvisor 3/5/2012 Vote

9. The rooms are well-appointed and clean, and the staff are helpful.

"We like it - but it's not for everyone " Read full review on TripAdvisor 2/27/2012 Vote

10. We found everyone from the concierge and front desk, to the housekeeping staff, bellhops and doormen to be very helpful and friendly.

"Excellent Service " Read full review on TripAdvisor 2/21/2012 Vote