Hyatt Columbus, Columbus, Front Desk

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Rank

17th

Out of 202

Hyatt Columbus	Average Price: $189 Check Rates

Hotel Class:

75 East State Street

Columbus, 43215 View map

4-Star Hotel Rank: 7 of 8
Average review rating: 3.81

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (18) , TripAdvisor (165) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (35) bath (6) bathroom (50) bed (59) bill (5) breakfast (31) charge (9) check in (25) check out (5) concierge (8) cost (13) deal (16) dinner (21) downtown (66) fee (6) fitness center (6) food (35) front desk (43) hotel (324) housekeeping (9) lobby (23) location (66) manager (9) money (9) parking (75) pillow (16) pool (10) price (46) rate (38) recommend (22) restaurant (54) room (315) room service (17) service (59) sheets (6) shower (30) shuttle (5) staff (82) street (28) suite (13) to park (10) towel (14) tub (7) valet (59) valet parking (30) value (7) view (41) walk (39) wireless (10)

Front desk Traveler Insight - Friendly Front Desk

Appears in 43 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) great (4) helpful (11) hotel (4) housekeeping (3) problem (3) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had several bad experiences with the wait staff--though the front desk staff is chipper and helpful enough.

"Customer service and rooms lacking. " Read full review on TripAdvisor 4/30/2012 Vote

2. One lady at the front desk was particularly helpful and spent about 20 minutes with us providing maps and information on things to do and places to eat that were kid friendly.

"Renovations Making A Good Hotel Great " Read full review on TripAdvisor 4/5/2012 Vote

3. The front desk staff was extremely helpful and friendly, as was the valet.

"Dated, but Clean and Good Location " Read full review on TripAdvisor 3/27/2012 Vote

4. The front desk is very friendly.

"Simply average, but very clean " Read full review on TripAdvisor 2/18/2012 Vote

5. Friendly Bell and Front Desk Staff.

"Hopefully better after renovation " Read full review on TripAdvisor 12/19/2011 Vote

6. Front desk staff was great.

"Good Hotel " Read full review on TripAdvisor 9/30/2011 Vote

7. The front desk was professional and welcoming and never even mentioned the fact that I was not paying full price as others have stated.

"Great experience - this Sheraton is underrated " Read full review on TripAdvisor 9/23/2011 Vote

8. Staff was very attentive and helpful-front desk staff was attentive and offered suggestions for things to do, answered questions.

"Good location for theatre " Read full review on TripAdvisor 8/23/2010 Vote

9. The front desk was very helpful with all our questions and gave us advice on restaurants, directions, and cabs.

"Great Stay! " Read full review on TripAdvisor 7/26/2010 Vote

10. I've stayed here a lot, and there's almost never a glimmer of recognition in the person helping me at the front desk (even if the same person checked me in last week!).

"Lots of help needed. " Read full review on TripAdvisor 7/20/2010 Vote