10. Then asked if they could have it there after dinner as they said it was probably just because of the delivery schedule and still wasn't there when we got back (around 9pm) so I went down and complained and told them I didn't want it anymore, well anyway it did show up at 10pm!but we were told we wouldn't be charged for it so I guess that somewhat makes up for the hassle, but really the lesson here is don't bother trying to set things up in advance it doesn't really work just call down to room service when you arrive.