Hyatt Columbus, Columbus, Service

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Rank

17th

Out of 202

Hyatt Columbus	Average Price: $189 Check Rates

Hotel Class:

75 East State Street

Columbus, 43215 View map

4-Star Hotel Rank: 7 of 8
Average review rating: 3.81

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (18) , TripAdvisor (165) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (35) bath (6) bathroom (50) bed (59) bill (5) breakfast (31) charge (9) check in (25) check out (5) concierge (8) cost (13) deal (16) dinner (21) downtown (66) fee (6) fitness center (6) food (35) front desk (43) hotel (324) housekeeping (9) lobby (23) location (66) manager (9) money (9) parking (75) pillow (16) pool (10) price (46) rate (38) recommend (22) restaurant (54) room (315) room service (17) service (59) sheets (6) shower (30) shuttle (5) staff (82) street (28) suite (13) to park (10) towel (14) tub (7) valet (59) valet parking (30) value (7) view (41) walk (39) wireless (10)

Service

Appears in 59 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (7) customer (4) food (5) good (11) great (8) hotel (16) internet (5) liked (3) location (5) poor (4) price (3) recommend (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Resorted to my phones data plan to get a decent Internet service.

"Ok place to "sleep at" but little else to offer " Read full review on TripAdvisor 3/25/2012 Vote

2. The service was great and the rooms were clean.

"Sheraton ready for renovations! Nice downtown location! " Read full review on TripAdvisor 12/15/2011 Vote

3. Every staff member we encountered was pleasant and gave very good service.

"Nice Service " Read full review on TripAdvisor 10/31/2011 Vote

4. It seemed evident at this point of encoutering staff that management seems to emphasize good customer service with their staff.

"Nice Service " Read full review on TripAdvisor 10/31/2011 Vote

5. Perhaps if you're a hotel connossieur that demands the absolute finest in every way, this isn't the hotel for you, but if you want a clean, exceptionally comfortable hotel with outstanding service and a large amount of convenient ammenities then I would recommend this Sheraton without any hesitation.

"Great experience - this Sheraton is underrated " Read full review on TripAdvisor 9/23/2011 Vote

6. I am a frequent business traveler and value a clean, comfortable setting with great service that isn't hard on the dollar.

"Great experience - this Sheraton is underrated " Read full review on TripAdvisor 9/23/2011 Vote

7. concierge service very friendly and efficient.

"Great " Read full review on TripAdvisor 12/15/2010 Vote

8. Highlight of the trip: The Elevator - Elegant dining, great service, and pretty close by.

"Bummed by Stay " Read full review on TripAdvisor 7/25/2010 Vote

9. This is my second time here in one week and I have found the service to be consistently good.

"quiet, quiet, quiet " Read full review on TripAdvisor 4/1/2010 Vote

10. Service was good all-around.

"Nicer than most Hyatts " Read full review on TripAdvisor 3/9/2010 Vote